Ryan Hallenbeck

• Recognized and promoted four times over the last 13 years by setting an exemplary example while delivering world-class customer service.
• Reduced shrink significantly across multiple stores through team mentorship, audits, training, and overall staff education.
• Strong knowledge of inventory control, cash handling procedures, point-of-sale fraud prevention and RFID.
• Expert in conducting internal and external theft investigations.
• Skilled at ensuring theft and fraud activities are mitigated while assuming responsibility for security and safety.
• Commended for exhibiting strong leadership, teamwork and problem-solving skills while proactively proposing resolutions during a time when agents were working in a mobile, multi-store environment.
• Key carrier, who monitors and maintains systems, CCTV, alarms, smart safes and access controls to prevent unauthorized access.
• Manage all asset protection team members from interviewing, hiring, training, coaching, scheduling, and conducting performance evaluations.
• Conducts emergency preparedness safety training programs.
• Trained in workplace violence and active threat situations.
• Partners with law enforcement agencies, court systems and other businesses to investigate and resolve acts of theft and fraud.
• Responsible for managing supplemental safety and security vendors.

While putting myself through college, I was promoted four times resulting in the Warehouse Manager role for multiple stores.