Ryan Hanley
Hialeah
Summary
Highly adaptable relationship builder, communicator, and problem-solver with a career narrative of driving outcomes through effective planning, client management, and product fulfillment. Culturally competent strategist looking to bring my experience with client retention, goal setting, and performance tracking to help drive the best outcomes for clients and expand the company's client base.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Coach
Orange Theory Fitness - Empire Portfolio Group, LLC
08.2023 - 05.2025
- Maintained membership sales closing percentage above 70%
- Held #2 position in closed sales at the Bryant Park location
- Managed all aspects of the opening shift at the Bryant Park location
- Facilitated team practices, focusing on strategy, teamwork, and communication
Private Fitness Coach
Independent Contractor
01.2014 - 05.2025
- Managed client acquisition, sales, scheduling, and payments
- Designed personalized fitness plans tailored to individual client goals and needs
- Conducted one-on-one training sessions, ensuring proper technique and safety
- Managed over 100 clients to achieving their fitness and wellness goals
- Implemented feedback to assess client satisfaction and program effectiveness
CrossFit Coach, level 2
CrossFit Spot
02.2021 - 03.2022
- Led adult and youth strength and conditioning classes
- Increased member base by 8 in 3 months
- Planned and delivered youth fitness programs for the Heschel School in NYC
CrossFit Coach, level 2
EVF Performance CrossFit Columbus Circle
02.2016 - 03.2020
- Assisted in the planning, setup, and execution of in-house events
- Developed Gymnastics, Olympic Lifting, Strength & Conditioning programs
- Designed and implemented engaging sessions tailored to diverse fitness levels
- Increased client retention by creating a supportive and engaging community
Trainer, tier 3
Equinox
10.2008 - 09.2015
- Managed client goals by tracking progress while providing results driven fitness and nutrition programs
- Became the #1 selling trainer for personal training sessions within 3 months
- Mentored new hires for stronger staff development and increased productivity
- Strategically planned and achieved the weight loss of over 100 lbs. for one client
Education
Bachelor's of Communication - Broadcast Journalism
Lynchburg College
Lynchburg, VaSkills
- Effective verbal and written communication
- Ability to learn product knowledge and processes quickly
- Building relationships
- Sales including ability to upsell
- Customer relationship management
- Adaptability and flexibility
- Conflict resolution
- Goal setting
- Strategic planning
- Customer retention
Certification
- CPT - Certified Personal Trainer (NASM)
- Certified Coach, Orangetheory Fitness - Aug 2023 - Sept 2025
- CCPR/AED (NASM) (Red Cross)
- Certified Kettlebell Instructor (RKC) (Urban Athletics)
- Golf Fitness Instructor (Titlesist)
Timeline
Coach
Orange Theory Fitness - Empire Portfolio Group, LLC
08.2023 - 05.2025
CrossFit Coach, level 2
CrossFit Spot
02.2021 - 03.2022
CrossFit Coach, level 2
EVF Performance CrossFit Columbus Circle
02.2016 - 03.2020
Private Fitness Coach
Independent Contractor
01.2014 - 05.2025
Trainer, tier 3
Equinox
10.2008 - 09.2015
Bachelor's of Communication - Broadcast Journalism
Lynchburg College
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