RYAN HARRINGTON
Gainesville
Summary
Hardworking person focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Overview
17
17
years of professional experience
Work History
Service Advisor
Key Acura of Gainesville
08.2023 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Conducted thorough assessments for vehicle issues to recommend appropriate services.
- Averaged 2 hours per repair order.
- Developed knowledge of product offerings to provide informed recommendations to customers.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Sales Associate
Key Acura of Gainesville
03.2023 - 08.2023
- Averaged 18 to 22 car sales per month.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Moved cars on lot daily to keep professional appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Driver/Dispatcher
Optimal Logistics
02.2022 - Current
- Collaborated with drivers to maintain deadline adherence, provide assignments and exchange information
- Oversaw dispatch coordination and directed drivers on special instructions
- Reorganized crew to overcome unforeseen obstacles with solutions-focused mindset
- Helped drivers navigate construction areas and congested traffic to reduce delays
- Delivered 150-300 packages daily
Service Coordinator
Preston Link Electric
12.2019 - 09.2021
- Scheduled incoming jobs
- Ordered materials needed for jobs
- Communicated problems and concerns to Service Manager
- Called clients regarding changes in schedule
- Placed outbound calls for follow-ups
- Reached out to on-call technicians for urgent customer issues
- Collected and processed client credit cards payments
- Placed outbound calls for late payments not received
Business Owner
Vapor Co of Gainesville
06.2015 - 12.2019
- Ordered product for three retail locations
- Worked as a salesman in each location weekly
- Maintained strong communication with customers and crew regarding status of products
- Reviewed and analyzed monthly financial results
- Managed and handled incoming calls and visitors with high degree of professionalism
- Instilled overall professionalism in manner and appearance
- Made sure all monthly bills and expenses were taken care of
- Oversaw 6 employees
Dispatcher
Auto Transport Service Inc
06.2008 - 05.2015
- Dispatched multiple car haulers, coordinating dates and times of pick ups and drop offs
- Negotiated prices with brokers
- Helped drivers find fast solutions with break downs, and logistics issues
- Performed Accounts Payable function, processing invoices for payment
- Established and maintained billing records in organized manner
Education
HIGH SCHOOL DIPLOMA -
Buchholz Highschool
Gainesville, FL06.2008
Skills
- Communication Skills
- Computer Skills
- Decision Making
- Sales
- Customer service
- Multitasking and organization
- Strong work ethic
Timeline
Service Advisor
Key Acura of Gainesville
08.2023 - Current
Sales Associate
Key Acura of Gainesville
03.2023 - 08.2023
Driver/Dispatcher
Optimal Logistics
02.2022 - Current
Service Coordinator
Preston Link Electric
12.2019 - 09.2021
Business Owner
Vapor Co of Gainesville
06.2015 - 12.2019
Dispatcher
Auto Transport Service Inc
06.2008 - 05.2015
HIGH SCHOOL DIPLOMA -
Buchholz Highschool
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