Summary
Overview
Work History
Education
Skills
Additional Information
Leadership Experience
References
Timeline
Generic

Ryan Harris

Muskegon,MI

Summary

Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Overview

15
15
years of professional experience

Work History

Package Center Supervisor

United Parcel Service
11.2023 - 06.2024
  • Provide support to customers to ensure complaints and concerns were addressed and followed up in a timely manner.
  • Communicated regularly with managers regarding changes in procedures or staffing needs.
  • Ensured timely and accurate package handling, sorting, and delivery to customers.
  • Provided feedback to staff members on their performance throughout the shift.
  • Maintained a safe working environment by following safety regulations and policies.

Retail Manager

TH Brands
01.2023 - 09.2023
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Performed regular price checks on competitor stores in order to remain competitive.
  • Managed daily operations of the store, including opening and closing procedures.
  • the day to day operations of the retail space
  • Manage and set scheduling for employees
  • In charge of retail promotions and marketing strategy.

Territory Sales Manager

Reid Supply
01.2022 - 10.2022
  • Maintained a detailed database of customers including contact information, order history, preferences.
  • Developed and implemented new sales strategies to update product lines.
  • Analyzed customer feedback to identify potential opportunities for increasing sales.
  • Created and managed relationships with key customers in the region.
  • Oversaw 150 accounts with 6% month over month growth.

Territory Manager

MarkPack Inc.
Coopersville, MI
11.2019 - 12.2021
  • Develop new business while enhancing the current customer base
  • Work with suppliers and customers to ensure timely delivery and quality of products.
  • Supported sales team members to drive growth and development.
  • Resolved customer complaints regarding sales and service.
  • Negotiated pricing, terms, and implementation dates.

Territory Sales Manager

Five Peaks
Muskegon, MI
07.2011 - 07.2019
  • Developed a sales strategies relying heavily on customer support for North American sales – annual revenue of $10 million
  • Oversaw a 5 person team of sales professionals and set goals to achieve
  • Worked with our team to develop and set up distribution warehouses across the United States, Europe, and South America
  • Increased sales year after year.
  • Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.

Legislative Assistant

MI. State Representative Holly Hughes
01.2009 - 07.2011
  • Maintain constituent relations in the district
  • Organize district wide events and encourage turn out.
  • Maintained records of correspondence from constituents and other stakeholders.
  • Organized meetings with constituents and stakeholders on behalf of the Member.
  • Compiled reports summarizing research findings related to legislative matters.

Education

B.A. Political Science -

DePaul University
Chicago, IL
01.2006

Muskegon Catholic Central HS
Muskegon, MI
01.2002

Skills

  • Communication
  • Marketing
  • Project Management
  • Budget Planning
  • Social Media
  • Planning
  • Operations Management

Additional Information

Experience in delivering and managing sales meetings. Presented to large companies as well as small family run companies. I’ve always led with a relationship based approach to helping and supporting our customers.

Leadership Experience

I have led my sales team to year after year growth in the portable sanitation industry. I’ve been a member of the Portable Sanitation Association International committees.

References

AVAILABLE UP REQUEST

Timeline

Package Center Supervisor

United Parcel Service
11.2023 - 06.2024

Retail Manager

TH Brands
01.2023 - 09.2023

Territory Sales Manager

Reid Supply
01.2022 - 10.2022

Territory Manager

MarkPack Inc.
11.2019 - 12.2021

Territory Sales Manager

Five Peaks
07.2011 - 07.2019

Legislative Assistant

MI. State Representative Holly Hughes
01.2009 - 07.2011

B.A. Political Science -

DePaul University

Muskegon Catholic Central HS

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Ryan Harris