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Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Hi, I’m

Ryan Harris

RV Service Technician
Spokane,WA

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Open to relocation: Yes

Important To Me

Career advancementPaid time off401k matchPaid sick leaveHealthcare benefits

Summary

Dynamic RV Service Technician with extensive experience at Rnr RV Center, excelling in electrical troubleshooting and customer relationship management. Proven track record in optimizing repair processes and enhancing client satisfaction through effective communication and advanced diagnostic skills. Committed to safety and continuous improvement, contributing to team productivity and operational efficiency.

Demonstrates strong mechanical skills in diagnosing and repairing RV systems and components. Effective team collaborator focused on achieving results and adapting to changing needs. Reliable and knowledgeable in electrical, plumbing, propane, stuctural, chassis and HVAC systems, ensuring high-quality service and customer satisfaction.

Overview

30
years of professional experience
1
Certification

Work History

Rnr Rv Center

RV Service Technician
08.2012 - Current

Job overview

  • Promoted long-term customer loyalty by offering personalized recommendations on RV maintenance and repair schedules based on individual usage patterns.
  • Strengthened client relationships through consistent communication regarding repair status updates and estimated completion times.
  • Maintained professional certifications through regular attendance at industry workshops, seminars, and webinars focused on emerging trends in the RV service sector.
  • Improved customer satisfaction by diagnosing and repairing various RV issues in a timely manner.
  • Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
  • Streamlined repair processes by maintaining thorough documentation of work performed on each RV service order.
  • Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
  • Elevated shop reputation as a trusted source for accurate diagnostics using advanced diagnostic tools effectively in assessing complex issues within RV systems.
  • Contributed to company growth by actively participating in trade shows as a knowledgeable representative promoting services offered.
  • Enhanced team productivity by sharing knowledge and expertise with fellow technicians for efficient repairs.
  • Installed newly purchased equipment in recreational vehicles.
  • Diagnosed and repaired Appliances, Electrical Systems, Plumbing, Structural and intermittent problems in recreational vehicles.

RV's Northwest

RV Service Technician
08.2007 - 08.2012

Job overview

  • Optimized workflow efficiency by coordinating effectively with service advisors during scheduling and prioritization of tasks.
  • Collaborated with manufacturers to stay updated on new products, recalls, and warranty procedures for optimized service delivery.
  • Facilitated seamless communication channels between technicians, service advisors, and management to ensure the timely completion of tasks and overall operational efficiency.
  • Expedited part replacement process by accurately identifying required parts and submitting orders promptly.
  • Upheld high safety standards by following proper procedures for lifting heavy equipment, handling hazardous materials, and adhering to OSHA guidelines within the workshop.
  • Reduced downtime for clients by performing preventative maintenance checks to identify potential problems before they escalated.
  • Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
  • Familiarized new employees with maintenance department practices and workflow.
  • Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
  • Explained vehicle systems operation to customers.
  • Used Forklifts and Tractor equipment to move RVs between locations.
  • Repaired cosmetic damage to areas such as walls and floors.
  • Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
  • Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.
  • Contributed to company growth by actively participating in trade shows as a knowledgeable representative promoting services offered.
  • Elevated shop reputation as a trusted source for accurate diagnostics using advanced diagnostic tools effectively in assessing complex issues within RV systems.
  • Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
  • Enhanced team productivity by sharing knowledge and expertise with fellow technicians for efficient repairs.
  • Installed newly purchased equipment in recreational vehicles.

Macklin Welding

Fabricator/Installer
02.1996 - 08.2007

Job overview

  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
  • Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Fabricated components and structures following customer requirements.
  • Assembled and welded components to create metal structures.
  • Optimized workshop space utilization, organizing tools and materials for easy access during fabrication tasks.
  • Managed project timeline and resources to complete work on time and within budget.
  • Customized metal parts to client specifications, enhancing customer satisfaction with tailor-made solutions.
  • Maintained clean and organized working environment to promote safety and efficiency.
  • Cut bent, and formed sheet metal and other materials to create metal works.
  • Performed routine maintenance on fabrication equipment to ensure optimal performance levels during high-demand periods.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.
  • Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Troubleshot and resolved mechanical issues that occurred during assembly.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Monitored inventory, keeping necessary supplies on hand.
  • Trained new assembly personnel on proper use of equipment.
  • Operated hoists, cranes and other heavy machinery to transport materials and parts.
  • Operated tools, equipment, and machinery according to safety standards.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Expedited installation times with efficient scheduling and coordination of resources.
  • Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Education

East Valley High School
Spokane Valley, WA

High School Diploma

University Overview

  • Honor Roll 2nd Semester, Senior Year
  • 3.65 GPA
  • Extracurricular Activities: Spokane County Sheriff's Explorer Cadet (Boy Scout Affiliate)

Recreational Vehicle Dealers Association RVDA

No Degree from Master Certification, Level 4
02-2008

University Overview

Skills

  • Electrical troubleshooting
  • Suspension systems
  • Diagnostic skills
  • Hydraulic systems
  • Battery maintenance
  • Appliance repair
  • HVAC systems
  • Propane systems
  • Water systems
  • Slide-out mechanisms
  • Plumbing repair
  • Generator maintenance
  • Brake system maintenance
  • Welding and fabrication
  • Solar inverter installation
  • Inspection skills
  • Vehicle inspections
  • Troubleshooting
  • Technical diagnostics

Certification

  • Certified Forklift operator
  • Certified RV Master Technician, Level 4, 2008 - present RVDA/RVIA
Availability
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Timeline

RV Service Technician
Rnr Rv Center
08.2012 - Current
RV Service Technician
RV's Northwest
08.2007 - 08.2012
Fabricator/Installer
Macklin Welding
02.1996 - 08.2007
East Valley High School
High School Diploma
Recreational Vehicle Dealers Association RVDA
No Degree from Master Certification, Level 4

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