- I like working with my hands and fixing things
- Gym Workouts
- Team Sports
- Personal Development and Self-Improvement
- Sales and a performance-based career
- Working on myself and finding ways I can be a better person
Ryan Hartert
Summary
Dynamic professional with a strong work ethic and proven problem-solving skills, previously at Kwik Trip. Recognized for enhancing customer satisfaction and loyalty through effective communication and relationship building. Demonstrated a hard work ethic and attention to detail in window cleaning, ensuring streak-free finishes and safety compliance, while expanding the client base through exceptional service.
Overview
4
4
years of professional experience
Work History
Window Cleaner
Self Employed Services
Wabasha, MN
06.2024 - Current
- Operated various window cleaning tools, ensuring effective and efficient cleaning results.
- Maintained safety procedures while working on elevated surfaces to prevent accidents.
- Collaborated with team members to complete large-scale window cleaning projects on time.
- Inspected windows for damage or issues, providing recommendations for additional services.
- Demonstrated attention to detail by achieving streak-free finishes and client satisfaction consistently.
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
- Expanded client base by providing outstanding service that resulted in word-of-mouth referrals from satisfied customers.
Customer Service Representative
Kwik Trip
Wabasha, MN
05.2022 - 05.2024
- Handled customer complaints efficiently, ensuring resolution and satisfaction.
- Assisted customers with inquiries and provided accurate information on products and services.
- Supported team members by sharing knowledge of systems and procedures.
- Demonstrated strong problem-solving skills while assisting customers in various scenarios.
- Engaged in continuous learning to enhance product knowledge and service delivery skills.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
Lifeguard
Wabasha City Pool
Wabasha, MN
06.2021 - 08.2021
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular inspections of pool facilities, identifying hazards and ensuring cleanliness.
- Provided exceptional customer service, addressing patron inquiries and concerns effectively.
- Collaborated with management to develop new safety initiatives and training programs.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Marketing And Sales
Minnesota State University, Mankato
Mankato, MN01-2028
Skills
- Strong work ethic
- Damage prevention
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Relationship building
- Professionalism
Interests
Timeline
Window Cleaner
Self Employed Services
06.2024 - Current
Customer Service Representative
Kwik Trip
05.2022 - 05.2024
Lifeguard
Wabasha City Pool
06.2021 - 08.2021
No Degree - Marketing And Sales
Minnesota State University, Mankato