Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Hartle

Vernal

Summary

Dynamic sales professional with a proven track record at The Glove Wagon excelling in customer service and relationship building. Enhanced client satisfaction through effective problem resolution and proactive communication, achieving high retention rates. Skilled in coaching and mentoring teams, driving business development, and fostering loyalty among clients.


Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

19
19
years of professional experience

Work History

Salesperson

The Glove Wagon
01.2021 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.


Account Manager

MFCP Inc.
10.2018 - 01.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Branch Manager

Distribution Now
05.2011 - 10.2018
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.

Store Manager

L&S Conoco
11.2006 - 05.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

High School Diploma -

Uintah High School
Vernal
05-1996

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Complaint handling
  • Business development
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management

Timeline

Salesperson

The Glove Wagon
01.2021 - Current

Account Manager

MFCP Inc.
10.2018 - 01.2021

Branch Manager

Distribution Now
05.2011 - 10.2018

Store Manager

L&S Conoco
11.2006 - 05.2010

High School Diploma -

Uintah High School

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Ryan Hartle