Ryan Hauff

I was there warehouse manager which included loading and unloading trucks, responsible for shipping orders to the stores, and managed 3 employees.

General labor. I would pack and bag mushroom pores, also helped with shipping.

• Managed return processing for defective and excess inventory efficiently.
• Coordinated communication between departments regarding return policies and procedures.
• Trained team members on proper handling of returned merchandise.
• Oversaw documentation for all returned items in the inventory system.
• Implemented best practices for return inspections to ensure quality control.
• Developed standard operating procedures for processing returns swiftly.
• Resolved customer inquiries related to return status and policies effectively.
• Analyzed return trends to identify potential areas for improvement in operations.
• Reviewed daily reports on returned items to identify patterns or anomalies that may indicate fraudulent activity.
• Ensured compliance with all applicable laws related to product returns.
• Monitored inventory levels of returned items to ensure accuracy of data.
• Developed and implemented return policies, procedures, and processes.
• Coordinated the processing of refunds for customers who returned goods.
• Analyzed customer feedback and complaints to identify trends in returns.
• Maintained up-to-date records of all returned products, including tracking information, item numbers, quantities.
• Performed quality assurance audits on returned merchandise to ensure it meets company standards.
• Kept returns department stocked with labels, hangers and receipt paper and removed trash at end of shifts to maintain area readiness according to standard procedures.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Delegated work to staff, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed completed work to verify consistency, quality, and conformance.

• Performed cycle counts to track product movement in the warehouse as needed.
• Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
• Created reports on stock movements, shortages, overages, and other relevant data points for management review.
• Investigated causes of discrepancies between actual stock count versus system-generated reports.
• Monitored inventory levels to ensure product availability and accuracy.
• Utilized inventory management software to track and manage stock movements.
• Organized storage areas for efficient access and space utilization.
• Collaborated with team members to resolve inventory discrepancies promptly.
• Assisted in training new staff on inventory procedures and best practices.
• Managed inventory by performing physical counts, identifying variances and reconciling records.
• Conducted regular physical inventories of warehouse stock and reported discrepancies.
• Investigated and resolved variances with inventory records.