Ryan Hayes
Fortine,TX
Summary
Driven Associate Service Manager with a proven track record at Way Mechanical, adept in schedule management and fostering strong client relationships. Excelled in enhancing team performance and efficiency through expert training and strategic inventory control. Skilled in Microsoft XL and relationship building, consistently achieving service excellence and operational improvements. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Associate Service Manager
Way MEchanical
06.2021 - Current
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained records of service transactions and customer feedback for future reference.
- Monitored inventory levels and placed orders to replenish stock.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Analyzed service reports to identify areas of improvement.
- Billing
- Scheduling
- Dealing with contractors setting up cranes
Scheduling Coordinator
GI Alliance
07.2020 - 06.2021
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Scheduling appointment for Dr's
Filed Tech
Capco Contractors
01.2017 - 05.2020
- Used up to 50 pounds of force to lift, carry, push, pull or move objects.
- Drove to client sites to collect environmental samples for testing.
- Completed forms and documents related safety and the operation of heavy equipment.
- Read blueprints and schematics to correctly place equipment.
- Ensuring the safety of the operators and the employees around them
Education
Diploma - Medical Billing
Daymar College - Clarksville
Clarksville, TNHigh School Diploma -
Weatherford High School
Weatherford, TX06.2007
Skills
- Proficient in Microsoft Excell
- Expert in Smartsheet and Word Documents
- Work Planning and Prioritization
- Schedule Management
- New Employee Hiring
- Employee Training and Development
- Relationship Building
- Workplace Safety
- Customer Service
- Goal Setting
- Critical Thinking
- Goal-Oriented
Timeline
Associate Service Manager
Way MEchanical
06.2021 - Current
Scheduling Coordinator
GI Alliance
07.2020 - 06.2021
Filed Tech
Capco Contractors
01.2017 - 05.2020
Diploma - Medical Billing
Daymar College - Clarksville
High School Diploma -
Weatherford High School
Similar Profiles
James SalinasJames Salinas
Welder/Structural Fitter at Way MechanicalWelder/Structural Fitter at Way Mechanical
Ruben FernandezRuben Fernandez
General Superintendent at Way MechanicalGeneral Superintendent at Way Mechanical
Matthew WestMatthew West
Plumbing Superintendent at Way MechanicalPlumbing Superintendent at Way Mechanical
ARCADIO RAMIREZARCADIO RAMIREZ
Piping Superintendent/Labor Manager at Way MechanicalPiping Superintendent/Labor Manager at Way Mechanical
Whitney HuffakerWhitney Huffaker
Geriatric Nurse Practitioner at Kris WusterhausenGeriatric Nurse Practitioner at Kris Wusterhausen