Ryan Heald

• Monitoring: Continuously monitor security events, alerts, and logs from various systems and network sources to identify potential security incidents.
• Incident Detection and Response: Analyze and investigate security events to determine if they constitute security incidents. Take appropriate action to mitigate and respond to security incidents, following established procedures and guidelines.
• Security Incident Management: Manage security incidents from initial detection to final resolution, including incident documentation, communication, and coordination with relevant stakeholders.
• Incident Analysis and Reporting: Perform detailed analysis of security incidents, conduct root cause analysis, and produce timely and accurate incident reports to facilitate the understanding of the incident landscape.
• Security Policy and Procedure Compliance: Adhere to established security policies, procedures, and guidelines, ensuring compliance with relevant regulatory requirements and industry best practices.
• Incident Escalation and Collaboration: Escalate and collaborate with other security teams, such as incident response, threat intelligence, and vulnerability management, to ensure efficient incident handling and response.
• Liaison and Communication: Serve as the primary contact point for all communications related to protective detail operations, maintaining effective communication channels between the protective detail team, clients, stakeholders, and external entities.
• Emergency Response: Act as a focal point for emergency situations during protective detail operations. Coordinate with the protective detail team, local authorities, and emergency services to promptly respond to incidents, ensuring the safety and well-being of the client.
• Client Relations: Establish and maintain positive relationships with clients, understanding their specific needs, preferences, and concerns. Provide exceptional customer service, addressing client inquiries, requests, and feedback in a professional and timely manner.
• Documentation and Reporting: Prepare comprehensive reports documenting protective detail activities, incidents, and relevant observations. Maintain accurate records of operational details, such as personnel assignments, equipment usage, and expenses incurred.
• Team Support: Collaborate with the protective detail team by providing administrative support, coordinating logistics, and assisting with the procurement of necessary resources. Foster a cohesive and efficient team environment.

(PayPal Site)

• Monitoring: Continuously monitor 4 sites for security events, alerts, and logs from various systems and network sources to identify potential security incidents.
• Incident Detection and Response: Analyze and investigate security events to determine if they constitute security incidents. Take appropriate action to mitigate and respond to security incidents, following established procedures and guidelines.
• Security Incident Management: Manage security incidents from initial detection to final resolution, including incident documentation, communication, and coordination with relevant stakeholders.
• Incident Analysis and Reporting: Perform detailed analysis of security incidents, conduct root cause analysis, and produce timely and accurate incident reports to facilitate understanding of the incident landscape.
• Security Policy and Procedure Compliance: Adhere to established security policies, procedures, and guidelines, ensuring compliance with relevant regulatory requirements and industry best practices.
• Incident Escalation and Collaboration: Escalate and collaborate with other security teams, such as incident response, threat intelligence, and vulnerability management, to ensure efficient incident handling and response.
• Email Communication: Respond to emails in a timely and professional manner, ensuring clarity and accuracy in your responses. Address inquiries, provide information, and assist with any issues or concerns raised by email correspondences.
• Badge Access Management: Administer and manage access control systems, granting badge access permissions to authorized personnel based on established protocols and security guidelines. Verify access requests, validate user credentials, and update access levels as needed.

(PayPal Site)

• Monitoring: Continuously monitor security events, alerts, and logs from various systems and network sources to identify potential security incidents.
• Incident Detection and Response: Analyze and investigate security events to determine if they constitute security incidents. Take appropriate action to mitigate and respond to security incidents, following established procedures and guidelines.
• Security Incident Management: Manage security incidents from initial detection to final resolution, including incident documentation, communication, and coordination with relevant stakeholders.
• Incident Analysis and Reporting: Perform detailed analysis of security incidents, conduct root cause analysis, and produce timely and accurate incident reports to facilitate the understanding of the incident landscape.
• Security Policy and Procedure Compliance: Adhere to established security policies, procedures, and guidelines, ensuring compliance with relevant regulatory requirements and industry best practices.
• Incident Escalation and Collaboration: Escalate and collaborate with other security teams, such as incident response, threat intelligence, and vulnerability management, to ensure efficient incident handling and response.
• Email Communication: Respond to emails in a timely and professional manner, ensuring clarity and accuracy in your responses. Address inquiries, provide information, and assist with any issues or concerns raised by email correspondences.
• Badge Access Management: Administer and manage access control systems, granting badge access permissions to authorized personnel based on established protocols and security guidelines. Verify access requests, validate user credentials, and update access levels as needed.

(PayPal Site)

• Monitoring: Continuously monitor security events, alerts, and logs from various systems and network sources to identify potential security incidents.
• Incident Detection and Response: Analyze and investigate security events to determine if they constitute security incidents. Take appropriate action to mitigate and respond to security incidents, following established procedures and guidelines.
• Security Policy and Procedure Compliance: Adhere to established security policies, procedures, and guidelines, ensuring compliance with relevant regulatory requirements and industry best practices.
• Patrol and Surveillance: Conduct regular patrols of assigned areas to detect and deter unauthorized activities, maintain a visible security presence, and promptly respond to incidents or emergencies.
• Crowd Control: Manage crowds and maintain order during events or high-traffic periods, ensuring compliance with safety regulations, and swiftly resolving any conflicts or disturbances.
• Emergency Preparedness: Assist in implementing emergency response plans, participate in drills or training exercises, and provide support during evacuations or other emergency situations
• Customer Service: Provide excellent customer service by assisting employees, visitors, or clients with inquiries, directions, or requests, while maintaining a professional and helpful demeanor.

• Project Execution: Execute construction projects according to the specifications, plans, and schedules provided by the general contractor or project owner. Coordinate with subcontractors, suppliers, and on-site teams to ensure smooth project progress.
• Quality Assurance: Oversee and enforce quality control measures to ensure that construction work meets the required standards and specifications. Conduct inspections, review workmanship, and address any deficiencies promptly.
• Materials and Equipment Procurement: Collaborate with the procurement team to identify and source necessary construction materials, equipment, and supplies. Ensure timely delivery and proper utilization of materials on-site.
• Safety Compliance: Implement and enforce safety policies and procedures to maintain a safe working environment. Conduct regular safety inspections, identify hazards, and take corrective actions to prevent accidents and injuries.
• Communication and Collaboration: Maintain effective communication channels with the general contractor, project owner, subcontractors, suppliers, and on-site teams. Collaborate with stakeholders to address project-related issues, resolve conflicts, and ensure project success.
• Documentation and Reporting: Maintain accurate project documentation, including contracts, change orders, progress reports, and other relevant records. Provide regular project updates to the general contractor or project owner, ensuring transparency and accountability.

• Frame Production: Assemble and construct umbrella frames using various tools and equipment, following precise measurements and specifications. Ensure the frames are sturdy, functional, and meet quality standards.
• Screen Printing: Perform screen printing tasks to apply designs, logos, or patterns onto umbrella fabrics or components. Prepare screens, mix inks, and operate screen printing machinery to achieve high-quality prints.
• Equipment Operation: Utilize pillar drills and other power tools to drill holes, cut materials, or perform necessary modifications on umbrella frames or components. Adhere to safety guidelines and maintain equipment in good working condition.
• Sewing and Tacking: Operate industrial sewing machines to tack umbrella covers, ensuring proper alignment, tension, and stitching techniques. Seamstress skills may also include sewing reinforcements, hems, or pockets on umbrella fabric components.
• Quality Assurance: Inspect umbrella frames, printed fabrics, and finished products to ensure they meet quality standards and customer requirements. Identify and address any defects or issues, such as misaligned prints, loose stitches, or structural flaws.
• Material Handling: Receive, store, and organize raw materials, including frame components, fabrics, inks, and other supplies. Maintain inventory accuracy, monitor stock levels, and report any material shortages or discrepancies.
• Production Support: Collaborate with team members and supervisors to meet production targets and timelines. Assist with material preparation, inventory management, and general factory tasks to support efficient operations.
• Workplace Safety: Adhere to safety protocols and guidelines to maintain a safe working environment. Report any safety hazards, incidents, or near-misses promptly to ensure the well-being of yourself and your colleagues.