Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Hebrock

Belleview,FL

Summary

Proven leader and effective communicator, adept at solving complex problems and enhancing team performance. At Battery Boys, I spearheaded initiatives that significantly improved customer satisfaction and operational efficiency. Skilled in multitasking and staff development, my approach ensures high-quality service delivery and positive outcomes, reflecting a strong blend of time management and customer service skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Manager/Technician

Battery Boys
01.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Manager on Duty

Bob Evans Restaurant
08.2015 - 10.2017
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.

Prep Cook

Ruby Tuesday Restaurant
02.2012 - 01.2014
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Managed opening and closing shift kitchen tasks.

Education

GED -

Lake Weir High School
2011

Skills

    Team Leadership

    Time Management

    Verbal and written communication

    Complex Problem-Solving

    Staff Training and Development

    Customer Service

    Positive Attitude

    Multitasking

Timeline

Manager/Technician

Battery Boys
01.2018 - Current

Manager on Duty

Bob Evans Restaurant
08.2015 - 10.2017

Prep Cook

Ruby Tuesday Restaurant
02.2012 - 01.2014

GED -

Lake Weir High School

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Ryan Hebrock