- Automotive body & engine repair
- Architecture & Structural engineering
- Video gaming
Ryan Heinzman
McMinnville,OR
Summary
Dynamic and results-driven professional with over 15 years of experience in retail management, complemented by expertise in high production, manufacturing, quality assurance, and the automotive industry. Strong collaborative and independent work skills ensure thorough and consistent task completion. Broad knowledge base enables success across diverse job functions and industries. Adept at leveraging extensive experience to drive operational excellence and deliver exceptional results.
Overview
24
24
years of professional experience
Work History
Assistant Manager
Thoroughbred Express
McMinnville, OR
10.2025 - Current
- Led team in implementing operational efficiencies, enhancing service delivery and customer satisfaction.
- Developed training programs for staff, improving performance and operational knowledge across departments.
- Streamlined scheduling processes, optimizing workforce allocation and reducing overtime costs.
- Managed inventory control systems, ensuring accuracy in stock levels and timely replenishment of supplies.
- Coordinated promotional campaigns, increasing brand visibility and driving sales during peak periods.
- Analyzed customer feedback to identify service gaps, initiating corrective actions to enhance guest experience.
- Mentored junior staff members, fostering professional development and improving team cohesion and morale.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bakery Manager
Safeway
Salem, OR
05.2019 - 07.2025
- Assess and oversee financial operations of department, including expenses, payroll, invoices, transactions, profit/loss, weekly statements
- Monitor financial performance including weekly and monthly reports, presentations, updates to store level and corporate management
- Track employee performance and improve overall abilities
- Assess financial risk of department with inventory, shrink, sales; develop and implement steps to minimize shrink and loss
- Calculate department sales vs purchases, weekly production hours vs goals and sales, monitor daily levels
- Improved department safety and sanitation standards, 0 accidents or incidents
Production Machine Operator
TTM Technologies
Forest Grove, OR
05.2022 - 12.2023
- Operate 2 lines of with 3 stages apiece; comprising of strip, etch and strip processes
- Process paperwork and run orders based on priorities
- Process boards by running machines, operating and verifying line pressure and chemical consistency, measure circuit board conductor widths and input to PC program
- Handling of drum chemicals, obtaining samples and checking ph in laboratory
- Weekly maintenance of machines, R&R of parts and chemicals, stopping and starting machines
Detailer-temp
Hillsboro Hyundai
Hillsboro, OR
05.2018 - 12.2019
- #1 priority customer service
- Complete detail of used cars including power wash, shampoo, polish, wax using a variety of cleaners and equipment
- Deliver cars to customers, pick customers up for service or appointments
- Maintain lot and inventory, check in new cars with dealership processes
Sandblaster-temp
Quantum Clean
Hillsboro, OR
05.2018 - 05.2019
- Sandblasting of semiconductor parts to documented specifications
- Start sandblaster machines, check nozzles and equipment for failures, determine proper media grit and speed for production
- 6S work area, escalate any product discrepancies to management
Detailer/auto body apprentice
Precision body and paint
Beaverton, OR
01.2016 - 12.2018
- Started out in detail, within 5 months moved into automotive repair
- Skills learned including bondo, welding, frame set up and repair, chemical placements and machine set ups
- Removal, repair & reinstall of car parts including doors, hoods, quarter panels, engine cooling systems, interior pieces, rear body
- Prep car and parts for paint
Bakery Manager
Safeway
Salem, OR
08.2002 - 01.2013
- Assess and oversee financial operations of department, including expenses, payroll, invoices, transactions, profit/loss, weekly statements
- Monitor financial performance including weekly and monthly reports, presentations, updates to store level and corporate management
- Track employee performance and improve overall abilities
- Assess financial risk of department with inventory, shrink, sales; develop and implement steps to minimize shrink and loss
- Calculate department sales vs purchases, weekly production hours vs goals and sales, monitor daily levels
- Improved department safety and sanitation standards, 0 accidents or incidents
Education
General studies -
McMinnville High School
McMinnville, OR06-2003
Skills
- Customer service and satisfaction
- Adaptability and flexibility
- Team leadership
- Coaching and mentoring version 1
- Communication Skills
- Attention to detail
- Workplace safety compliance
- Time management
- Organizational skills
- Inventory management
- 6S standards
- Profit & Loss
- Cost control
- Problem-solving
- Reporting and documenting
- Cash Handling & Procedures
- Scheduling
- Audits
- Decision-making
- Policy enforcement
- Coaching and mentoring version 2
- Technology software
- Strategic planning
- Sales growth
- Operations management
- Employee performance evaluations
- Product branding
- Process improvement strategies
Accomplishments
- Achieved yearly sales goals within 3 months by training and leadership with accuracy and efficiency of employees.
- Achieved $1.3M in sales in 2012 with proper execution of inventory, ordering, scheduling, merchandising, 6S & customer service
Interests
Timeline
Assistant Manager
Thoroughbred Express
10.2025 - Current
Production Machine Operator
TTM Technologies
05.2022 - 12.2023
Bakery Manager
Safeway
05.2019 - 07.2025
Detailer-temp
Hillsboro Hyundai
05.2018 - 12.2019
Sandblaster-temp
Quantum Clean
05.2018 - 05.2019
Detailer/auto body apprentice
Precision body and paint
01.2016 - 12.2018
Bakery Manager
Safeway
08.2002 - 01.2013
General studies -
McMinnville High School