Ryan Heller
Winsted ,CT
Summary
Proven leader and skilled equipment operator, I excelled at Marklin Site Contractors by optimizing distribution networks and enhancing team productivity. Leveraging leadership skills and a deep understanding of vehicle maintenance, I consistently surpassed sales goals, ensuring quality and efficiency in operations. My approach combines strategic distribution expertise with a commitment to staff development and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Matco Tools Distributor
Independent Business Owner
Winsted, CT
11.2022 - Current
- Recorded deliveries and daily sales transactions.
- Traveled assigned sales territories and met with potential clients to discuss business opportunities.
- Organized merchandise and sales promotion displays to attract customers.
- Monitored product storage conditions to maintain quality standards.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Trained new employees on distribution processes and company protocols.
- Provided technical support to customers regarding installation and use of company's products and services .
- Resolved customers' complaints regarding products or services.
- Established and maintained relationships with key customers.
- Collected money, provided change and recorded transactions on receipts.
- Participated in regular meetings and conference calls with professionals to discuss performance and budget.
- Collaborated with other departments such as finance and purchasing to ensure smooth functioning of operations.
- Maintained relationships with key customers in territory by facilitating ongoing product training and support.
- Managed inventory levels to ensure timely distribution of products.
- Processed orders accurately while adhering to company policies and procedures.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Addressed customer inquiries and resolved issues related to distribution.
Head of Maintenance
Wah-Nee Camp
Torrington, CT
06.2013 - 11.2021
- Planned and coordinated major repairs or replacements of machinery, equipment, and systems.
- Ordered spare parts and materials required for carrying out maintenance tasks.
- Repaired and maintained permanent structures and fencing regularly to improve building presentation and safety.
- Collaborated with other departments to coordinate preventative maintenance activities.
- Reviewed engineering drawings, schematics, blueprints, and diagrams to determine installation requirements.
- Managed team of employees, daily progress reports and overall project planning.
- Monitored and maintained HVAC systems performing preventive services and routine tasks like replacing filters.
- Communicated with maintenance team on damages to repair.
- Identified and mended faulty electrical structures to quickly bring power back online.
- Promptly responded to plumbing repair needs to avoid water-damaged property.
- Managed a team of maintenance technicians and ensured their work was completed in accordance with department standards.
- Conducted regular inspections to identify potential safety hazards and took necessary steps to eliminate them.
- Identified and resolved HVAC failures to restore comfort during extreme weather.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Ensured that all maintenance activities comply with relevant regulations and safety policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
- Completed repairs and lighting work while being mindful of electrical wiring.
- Operated equipment and machinery according to safety guidelines.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Foreman
Marklin Site Contractors
Cheshire, CT
06.2007 - 06.2014
- Trained new employees on company policies and procedures.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Set up and took down drilling rig and equipment.
- Managed workers at various experience levels in construction and restoration projects.
- Developed and implemented strategies to improve team productivity.
- Ensured all workers adhered to company policies and procedures.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Delegated work to staff, setting priorities and goals.
- Obtained specifications and directed work for construction crews.
- Managed sites by focusing on safety, operations and productivity.
- Monitored equipment operation during extraction process to detect problems.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Adjusted equipment to prepare for excavating and boring geological materials.
- Conducted regular performance reviews with crew members.
- Planned and managed manpower and resource requirements to support project activities.
- Monitored compliance with local building codes and regulations.
- Checked project details to verify job site materials and equipment.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Torrington High School
Torrington, CT06-1999
Certificate of Auto Mechanics And Electrical
Bristol Tech
Bristol, CT06-1998
Skills
- Vehicle maintenance
- Nondestructive testing skills
- Inspection processing
- repair parts
- Process parts and record keeping
- Equipment operator
- Check and repair equipment
- Identify equipment problems
- Equipment operation management
- Merchandise sales
- Distribution network optimization
- Basic mechanics
- Product distribution
- Vehicle operation
- Maintain vehicles
- Leadership skills
- Staff training and development
Certification
- ASE Certified
Timeline
Matco Tools Distributor
Independent Business Owner
11.2022 - Current
Head of Maintenance
Wah-Nee Camp
06.2013 - 11.2021
Foreman
Marklin Site Contractors
06.2007 - 06.2014
High School Diploma -
Torrington High School
Certificate of Auto Mechanics And Electrical
Bristol Tech
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