Ryan Hendel
Merrick,New York
Summary
Self-motivated Business Management Major maintaining a 3.8 GPA while working two jobs and a member of the Varsity Tennis Team. Proven skills in customer service, event planning, multi-tasking, and teaching. Proficient in completing Balance Sheets, General Ledgers, Statements of Owner's Equity, Income Statements and SWOT analysis. Seeking an internship that will allow me to use both my work experience and coursework knowledge to be an asset to Paramount Global; while learning and gaining experience in marketing.
Overview
4
4
years of professional experience
Work History
Front Desk Manager/Tennis Instructor/Umpire
Long Beach Tennis Center
Long Beach, NY
06.2022 - Current
- Responsible for opening and closing facility and maintaining 4 hard and 4 clay tennis courts
- Provide exceptional customer service by efficiently responding to inquiries and requests
- Resolve escalating customer issues in a professional manner while under pressure
- Accept cash and credit card payments from customers accurately and balance both at the end of the shift
- Teach tennis to both children and adults from beginner to advanced levels
- Promote a competitive yet challenging and fun learning environment through positive reinforcement and humor
- Organize and run USTA junior tournaments to ensure they run smoothly which includes preparing draws, scheduling matches, and communicating with players
- Monitor matches, impartially mediate score discrepancies, and record scores
Tennis Instructor/Supervisor
Carefree Tennis Center
Merrick, NY
09.2019 - Current
- Manage behavioral and safety issues for very busy children's programs
- Teach private and group lessons for children and adults
- Supervise staff and teach tennis for the Police Athletic League Program for children
- Oversee five courts and equipment for 10 tennis students per court
- Manage and help coaches teach to the best of their ability
Education
Bachelor of Science - Business Management
Farmingdale State College
05.2026
High School Diploma -
Sanford H. Calhoun
Merrick, NY06-2022
Skills
- Microsoft Office: Excel, Word, PowerPoint
- Multiple Social Media Platforms
- Strong interpersonal skills developed through teaching
Timeline
Front Desk Manager/Tennis Instructor/Umpire
Long Beach Tennis Center
06.2022 - Current
Tennis Instructor/Supervisor
Carefree Tennis Center
09.2019 - Current
Bachelor of Science - Business Management
Farmingdale State College
High School Diploma -
Sanford H. Calhoun
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