Ryan Henry
San Jose,CA
Summary
Encouraging individual and analytical problem solver with talents for team building, leading and motivating, as well as excellent customer relations attitude and relationship-building skills. Proficient in using independent decision making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Admin / Management
Specialty Inspections Inc.
07.2014 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
Server / Bartender
Main Street Brewery
03.2012 - 07.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Assistant Manager
The Packaging Store
06.2006 - 04.2010
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
No Degree - Business
Diablo Valley College
Pleasant Hill, CA09.2007
High School Diploma -
Dublin High School
Dublin, CA06.2006
Skills
- Project Management
- Performance Evaluations
- Time Management
- Customer Relations
- Team building
Timeline
Admin / Management
Specialty Inspections Inc.
07.2014 - Current
Server / Bartender
Main Street Brewery
03.2012 - 07.2014
Assistant Manager
The Packaging Store
06.2006 - 04.2010
No Degree - Business
Diablo Valley College
High School Diploma -
Dublin High School
Similar Profiles
Aaron HowardAaron Howard
Licensed Registered Home Inspector #25959 at Greenworks Inspections & BPG InspectionsLicensed Registered Home Inspector #25959 at Greenworks Inspections & BPG Inspections
JESS MALLJESS MALL
Home Inspector/Marketing Assistant at Doyenne InspectionsHome Inspector/Marketing Assistant at Doyenne Inspections
Chris ConnerChris Conner
Casing Lead at Pathfinder Inspections & Field ServicesCasing Lead at Pathfinder Inspections & Field Services
Brandon Zaragoza-UribeBrandon Zaragoza-Uribe
Journeyman Sheet Metal Worker at Paragon Mechanical Inc.Journeyman Sheet Metal Worker at Paragon Mechanical Inc.
Sophia BouviaSophia Bouvia
Associate at In-N-Out BurgerAssociate at In-N-Out Burger