Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Henry

Ryan Henry

FedEx Express
Hendersonville,TN

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at FedEx Express. Excelled in material handling, forklift operation, and fostering teamwork. Proven track record of enhancing productivity and maintaining high-quality standards. Committed to safety and efficiency, with a keen eye for detail and a positive approach to challenges.

Overview

13
13
years of professional experience

Work History

Material Handler

FedEx Express
02.2024 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Monitored warehouse to identify missing items, spills, and unusual activity.

Delivery Driver

TranStar Express(FedEx)
04.2023 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Delivery Courier

Sea Logistics(Amazon)
10.2022 - 04.2023
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.

Order Selector

Geodis Logistics
03.2019 - 09.2021
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.

Machine Operator

MGM
01.2018 - 02.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Technician

Nissan North America
10.2011 - 11.2017
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Education

N/A -

Western Kentucky
Bowling Green, KY

Allied Health -

Volunteer State Community College
Gallatin, TN

Skills

  • Material Handling
  • Loading and unloading
  • Order Picking
  • Positive Attitude
  • Heavy Lifting
  • Package handling
  • Warehouse Operations
  • Attention to Detail
  • Teamwork and Collaboration
  • Customer Service
  • Forklift Operation
  • Truck loading and unloading
  • Warehouse Safety
  • Pallet Jack Operation

Timeline

Material Handler

FedEx Express
02.2024 - Current

Delivery Driver

TranStar Express(FedEx)
04.2023 - 02.2024

Delivery Courier

Sea Logistics(Amazon)
10.2022 - 04.2023

Order Selector

Geodis Logistics
03.2019 - 09.2021

Machine Operator

MGM
01.2018 - 02.2019

Technician

Nissan North America
10.2011 - 11.2017

N/A -

Western Kentucky

Allied Health -

Volunteer State Community College

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Ryan HenryFedEx Express