Ryan Hermon
Taylorville,IL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sherwin-Williams Paint Store
Taylorville, IL
12.2021 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Delegated work to staff, setting priorities and goals.
- Remain calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Sales Representative
TruGreen LandCare
Springfield, IL
05.2021 - 10.2021
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Generated new sales leads through cold calling and networking activities.
- Demonstrated ability to negotiate deals and overcome objections in resolving customer complaints.
Department Manager
Walmart
Springfield, IL
06.2019 - 05.2021
- Ensured compliance with all safety regulations in the workplace.
- Monitored daily sales figures to track trends in customer buying behavior.
- Implemented price changes to optimize profitability and drive sales
- Implemented strategies to enhance product presentation through creative display techniques
- Enhanced inventory management processes
Education
High School Diploma -
Laurance Education Center
Springfield, IL05-2018
Skills
- Operations Management
- Sales monitoring
- Employee Scheduling
- Product and service knowledge
- Task Delegation
- Employee Performance Evaluations
- Money Handling
- Customer Relations
- Sales Strategies
- Team motivation
- Business Development
- Customer Relationship Management (CRM)
- Staff Training and Development
- Negotiation
- Workload Management
- Staff Supervision
- Customer Service
- Schedule Management
- Lead Generation
- Team Leadership
- Adaptability and Flexibility
- Self Motivation
- Sales
Timeline
Assistant Manager
Sherwin-Williams Paint Store
12.2021 - Current
Sales Representative
TruGreen LandCare
05.2021 - 10.2021
Department Manager
Walmart
06.2019 - 05.2021
High School Diploma -
Laurance Education Center
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