Office 365 (Word, Excel, PowerPoint, Outlook
Ryan Herrera
Tracy,CA
Summary
Objective: Seeking an internship position with Hawaiian Airlines where my strong analytical and problem-solving skills will be utilized. My business studies and part-time work experience in retail and customer service provide solid support in your organization.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Cashier | Front End Assistant
COSTCO
Tracy, CA
09.2017 - Current
- Processes member orders and collects payment while providing a high level of customer service.
- Resolve customer issues and complaints quickly and effectively, ensuring client satisfaction.
- Proficient team player that works efficiently with others to perform clean up, department set-up and closing tasks.
Stock Associate Lead
MICHAEL KORS
Livermore, CA
04.2016 - 09.2017
- Ensured selling floor and merchandise were displayed neatly, organized and stocked for largest store in Northern California.
- Managed all areas of stock, shipping, receiving merchandise and all shipping/receiving related paperwork.
- Worked closely with Sales Associates to ensure customer requests were filled efficiently.
- Assigned daily tasks to other Stock Associates to ensure stock coverage across the entire store.
Stock Associate
FINISH LINE
Tracy, CA
07.2015 - 05.2016
- Provided excellent customer service and assisted customer with shoes and apparel recommendations.
- Performed daily stock room maintenance and shipping tasks.
- Maintained company standards regarding personal sales metrics.
Education
MBA - Business Administration - General Business
California State University - East Bay
Hayward, CA 08.2020 - Current
Bachelor of Science - Business Administration - Info. Technology Mgmt
California State University - East Bay
Hayward, CA 08.2018 - 05.2020
Skills
Project Management
Software
Google Workspace
Python
Social Media (Facebook, Twitter, Snapchat, LinkedIn, Instagram)
Timeline
MBA - Business Administration - General Business
California State University - East Bay
08.2020 - Current
Bachelor of Science - Business Administration - Info. Technology Mgmt
California State University - East Bay
08.2018 - 05.2020
Cashier | Front End Assistant
COSTCO
09.2017 - Current
Stock Associate Lead
MICHAEL KORS
04.2016 - 09.2017
Stock Associate
FINISH LINE
07.2015 - 05.2016