Summary
Overview
Work History
Education
Skills
Software
Timeline
GeneralManager

Ryan Herrera

Tracy,CA

Summary

Objective: Seeking an internship position with Hawaiian Airlines where my strong analytical and problem-solving skills will be utilized. My business studies and part-time work experience in retail and customer service provide solid support in your organization.

Overview

2
2
years of post-secondary education
6
6
years of professional experience

Work History

Cashier | Front End Assistant

COSTCO
Tracy, CA
09.2017 - Current
  • Processes member orders and collects payment while providing a high level of customer service.
  • Resolve customer issues and complaints quickly and effectively, ensuring client satisfaction.
  • Proficient team player that works efficiently with others to perform clean up, department set-up and closing tasks.

Stock Associate Lead

MICHAEL KORS
Livermore, CA
04.2016 - 09.2017
  • Ensured selling floor and merchandise were displayed neatly, organized and stocked for largest store in Northern California.
  • Managed all areas of stock, shipping, receiving merchandise and all shipping/receiving related paperwork.
  • Worked closely with Sales Associates to ensure customer requests were filled efficiently.
  • Assigned daily tasks to other Stock Associates to ensure stock coverage across the entire store.

Stock Associate

FINISH LINE
Tracy, CA
07.2015 - 05.2016
  • Provided excellent customer service and assisted customer with shoes and apparel recommendations.
  • Performed daily stock room maintenance and shipping tasks.
  • Maintained company standards regarding personal sales metrics.

Education

MBA - Business Administration - General Business

California State University - East Bay
Hayward, CA
08.2020 - Current

Bachelor of Science - Business Administration - Info. Technology Mgmt

California State University - East Bay
Hayward, CA
08.2018 - 05.2020

Skills

Project Management

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Software

Office 365 (Word, Excel, PowerPoint, Outlook

Google Workspace

Python

Social Media (Facebook, Twitter, Snapchat, LinkedIn, Instagram)

Timeline

MBA - Business Administration - General Business

California State University - East Bay
08.2020 - Current

Bachelor of Science - Business Administration - Info. Technology Mgmt

California State University - East Bay
08.2018 - 05.2020

Cashier | Front End Assistant

COSTCO
09.2017 - Current

Stock Associate Lead

MICHAEL KORS
04.2016 - 09.2017

Stock Associate

FINISH LINE
07.2015 - 05.2016

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Ryan Herrera