Results-driven sales professional prepared to excel in guiding teams to meet and exceed sales goals. Bringing wealth of experience in sales leadership and team development, ensuring consistent performance and adaptability to market changes. Known for fostering collaboration and driving results through effective communication and strategic planning.
Overview
21
21
years of professional experience
Work History
Operations/Project Management/Business Development
CABINET IQ OF LUBBOCK
Lubbock, TX
01.2024 - Current
Oversee day-to-day production activities in accordance with business objectives.
Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
Define, implement, and revise operational policies and procedures.
Develop detailed project plans, setting clear objectives and milestones for successful execution.
Monitor project performance to identify areas of improvement and make adjustments.
Coordinate material procurement and required services for projects within budget requirements.
Generate new business with marketing initiatives and strategic plans.
Reach out to potential customers via telephone, email, and in-person inquiries.
Perform client research and identify opportunities for account growth, account penetration and market expansion.
Deliver compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
President & General Manager
PLAINS CHOICE AUTO GROUP, LLC
Lubbock, TX
04.2009 - 07.2023
Enhanced company performance by implementing strategic plans and overseeing daily operation
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
Developed innovative sales and marketing strategies to facilitate business expansion.
Analyzed industry trends and tracked competitor activities to inform decision making.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Managed purchasing, sales, marketing and customer account operations efficiently.
Select Achievements
Achieved $12M-$15M in annual revenue while boosting account retention and referrals through dedicated customer sales and service standards as well as a data-driven approach to financing solutions
Secured additional $1.5M annually while enhancing customer support by establishing ancillary product companies specializing in Collateral Protection Insurance (CPI) and warranty programs
Pioneered establishment and expansion of robust customer base with up to 1.5K active finance accounts; implemented creative financial strategy, determining viable account opportunities and meticulously structuring deals based on analysis of variables such as income, credit, general stability and collateral values and attributes
Project Manager
HUFFMAN HEATING & AIR CONDITIONING
San Angelo, TX
01.2004 - 03.2009
Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
Managed installation schedules proactively to avoid delays and reduce downtime for clients.
Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
Streamlined installation processes for increased productivity and reduced project timelines.
Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
Communicated effectively with stakeholders, maintaining transparency throughout the project lifecycle.
Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
Conducted regular progress meetings with team members to track performance against project milestones.
Coordinated all aspects of installations including labor allocation, material procurement, permitting approvals, site preparation work.
Education
Bachelor of Business Administration - Management Information Systems
Angelo State University
San Angelo, TX
05.2001
Skills
Operations management
Leadership and team building
Problem resolution
Sales team training
Sales strategy development
Goals and performance
Project management
Project planning and development
Project scheduling
Friendly, positive attitude
Excellent communication
Computer skills
Timeline
Operations/Project Management/Business Development
CABINET IQ OF LUBBOCK
01.2024 - Current
President & General Manager
PLAINS CHOICE AUTO GROUP, LLC
04.2009 - 07.2023
Project Manager
HUFFMAN HEATING & AIR CONDITIONING
01.2004 - 03.2009
Bachelor of Business Administration - Management Information Systems
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC