RYAN HEU
Fresno
Summary
Organized administrative professional with strong background managing office administrative and front desk needs. Brings initiative and decision-making skills to different clerical tasks and guest needs. Offers strengths in managing mail, supplies and files for business efficiency. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Security Director
Sierra Vista Mall
Clovis
10.2025 - Current
- Conducted regular staff training on security policies and procedures.
- Recommended changes in processes and procedures related to information security and risk management.
- Provided security awareness training to all employees, enhancing the overall security culture within the organization.
- Performed thorough background checks on potential employees to identify hiring risks.
- Managed a team of security personnel, providing ongoing training and performance evaluations.
Machine Operator
Sun Maid
Kingsburg
09.2025 - 10.2025
- Implemented changes to support strong quality control and maintain specifications.
- Coordinated preventive maintenance and repairs to maximize machine uptime.
- Adapted to changing work orders and production requirements to produce high-quality results.
Front Desk Receptionist/Security
MedMark Treatment Centers
Fresno
08.2022 - 09.2025
- Verified guest payment and contact information.
- Collaborated with other departments to complete special projects as needed.
- Assisted with administrative tasks such as photocopying, scanning, and filing documents.
- Answered incoming calls, directed them to appropriate personnel, and took messages.
- Facilitated smooth patient arrival and intake through waiting, interview and treatment rooms.
- Completed detailed and accurate data collection during clinical intake of patients to document vital signs and patient history.
Dispatcher/Security Officer
Vigilant Private Security, Inc.
Fresno
10.2020 - 07.2022
- Receive emergency and non-emergency calls and record significant information.
- Provide field units with information about orders, traffic, obstacles and requirements.
- Enter data in computer system and maintain logs and records of calls, activities and other information.
Security Officer
DSS Security
Fresno
05.2020 - 10.2020
- Conducted patrols of key areas and controlled security concerns.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Collaborated with law enforcement to support safe fugitive apprehensions and coordinate investigations.
- Provided detailed reports of infractions and criminal acts to law enforcements and property owners.
Security Officer
Central California private security
Fresno
01.2020 - 05.2020
- Collaborated with law enforcement to support safe fugitive apprehensions and coordinate investigations.
- Provided detailed reports of infractions and criminal acts to law enforcements and property owners.
FedEx Delivery Driver
FedEx Ground
Fresno
05.2019 - 01.2020
- Safely loaded and unloaded thousands of pounds of package merchandise and hazardous material without incident.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Lifted boxes weighing up to 50lbs repeatedly throughout shifts.
- Coordinated suitable routes to meet schedule demands.
- Met deadlines while working autonomously in fast-paced environment.
Education
High School -
Duncan Polytechnical High School
Fresno, CA05.2016
Skills
- Medical terminology
- Front desk
- Warehouse experience
- Computer Operation
- Medical office experience
- Organizational skills
- Data Entry
- Customer service
- Typing
Timeline
Security Director
Sierra Vista Mall
10.2025 - Current
Machine Operator
Sun Maid
09.2025 - 10.2025
Front Desk Receptionist/Security
MedMark Treatment Centers
08.2022 - 09.2025
Dispatcher/Security Officer
Vigilant Private Security, Inc.
10.2020 - 07.2022
Security Officer
DSS Security
05.2020 - 10.2020
Security Officer
Central California private security
01.2020 - 05.2020
FedEx Delivery Driver
FedEx Ground
05.2019 - 01.2020
High School -
Duncan Polytechnical High School