Ryan Hicks
2530 Peabody Drive,Conway
Summary
Dedicated CDL Truck Driver with a strong work ethic and a Class A license, recognized for optimizing delivery routes at Coca-Cola. Proven ability to enhance customer satisfaction through exceptional service and meticulous vehicle inspections, ensuring safety and compliance. Committed to maintaining high standards in materials transport and adapting to inclement weather conditions.
Overview
8
8
years of professional experience
Work History
CDL Truck Driver
Coca-Cola
02.2024 - Current
- Operated commercial vehicles to transport products safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Managed delivery schedules to optimize routes and reduce travel time.
- Maintained accurate records of mileage, fuel usage, and delivery logs.
- Assisted in loading and unloading products, ensuring proper handling protocols were followed.
- Adhered to all federal and state transportation laws during operations.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
CDL Truck Driver
Big Trucks
11.2021 - 07.2023
- Communicated effectively with dispatch to report on delivery progress and issues.
- Provided exceptional customer service during deliveries, addressing client inquiries promptly.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
Lead Operator
Westrock Coffee
09.2020 - 11.2021
- Oversaw daily production operations, ensuring adherence to quality and safety standards.
- Mentored team members on best practices for equipment operation and maintenance.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated cross-functional teams to streamline production schedules and resource allocation.
- Conducted regular training sessions to elevate staff performance and operational knowledge.
- Analyzed production data to identify trends and recommend actionable improvements.
- Developed standard operating procedures that improved consistency in product quality and output.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
Security Officer
First United Methodist Church
03.2018 - 09.2020
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, providing assistance and reporting to law enforcement as needed.
- Implemented emergency procedures, enhancing preparedness for various situations.
- Collaborated with church leadership to develop security protocols tailored to events.
- Trained new security personnel on policies, procedures, and emergency response techniques.
- Maintained accurate logs of daily activities, incidents, and observations for review.
Education
High School Diploma -
North Pulaski High School
Little Rock, ARSkills
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Dependable and reliable
- Route planning
- Vehicle inspections
- Attention to detail
- Customer service
- Materials transport
- Inclement weather driving
Timeline
CDL Truck Driver
Coca-Cola
02.2024 - Current
CDL Truck Driver
Big Trucks
11.2021 - 07.2023
Lead Operator
Westrock Coffee
09.2020 - 11.2021
Security Officer
First United Methodist Church
03.2018 - 09.2020
High School Diploma -
North Pulaski High School