Summary
Overview
Work History
Education
Skills
School Organizations
Timeline
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Ryan Higgins

Atlanta,GA

Summary

Dynamic and results-oriented professional with extensive experience as a Bar Manager and Assistant Manager within the supplements industry. Adept at leading diverse teams to deliver exceptional customer service and achieve sales targets. Proven track record of implementing innovative strategies to enhance operations efficiency and drive revenue growth. Passionate about fostering a collaborative work environment and continuously exceeding expectations in delivering top-notch service and products.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Gold Standard Supplements
05.2022 - Current
  • Coordinate orders and maintain supplies for operations of a $750,000-$1,000,000 annual revenue business.
  • Played a key role in training and motivating a team of 10-15 employees to achieve sales targets and provide exceptional service to customers.
  • Help track inventory levels and work with outside suppliers to ensure on-time deliveries.
  • Ensured compliance with company policies and procedures, including maintaining accurate records and handling cash transactions.
  • Manage staff scheduling and weekly payroll.

Assistant General Manager/ Security Manager

Churchills British Pub
10.2018 - 05.2022
  • Managed daily operations of a busy bar, including staffing, scheduling, inventory management, and financial reporting.
  • Trained, supervised, and motivated a team of 20-25 employees to provide exceptional customer service and maximize sales.
  • Cultivated strong relationships with customers, vendors, and suppliers to ensure smooth operations and enhance the overall guest experience.
  • Handled customer inquiries, complaints, and feedback with professionalism and a solutions-oriented approach.

Education

B.A. Political Science - Pre-Law

Georgia State University
Atlanta, GA
05.2021

Skills

  • Microsoft Office
  • Operations Management
  • Staff Training and Development
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Task Delegation
  • Customer Service

School Organizations

Sigma Nu Fraternity

President, Risk Management

  • Managed a team of 15 executive officers and committee chairs, delegating tasks and ensuring accountability.
  • Maintained correspondence with alumni, school officials, and national organization through email.
  • Facilitated meetings, set agendas, and fostered open communication among members to promote unity and collaboration.
  • Organized and executed various events and fundraisers, demonstrating strong planning and project management skills.

Timeline

Assistant Manager

Gold Standard Supplements
05.2022 - Current

Assistant General Manager/ Security Manager

Churchills British Pub
10.2018 - 05.2022

B.A. Political Science - Pre-Law

Georgia State University

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Ryan Higgins