Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Hirsch

Joliet,IL

Summary

Dedicated and results-driven manager with a proven track record of exceptional customer service skills. Over [number of years] years of experience in leading and inspiring teams to consistently exceed customer expectations. Adept at cultivating a positive customer-centric environment, where customer satisfaction is paramount. Possesses strong communication, problem-solving, and conflict-resolution abilities. Committed to creating long-lasting customer relationships and fostering a culture of service excellence. A results-oriented leader who thrives in dynamic and challenging environments, consistently achieving outstanding customer service outcomes.

Overview

8
8
years of professional experience

Work History

Laborer

Real Time Maintenance
06.2017 - Current
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Utilized construction tools and machinery to effectively complete job site projects.

General Manager

SUBWAY®Restaurants
09.2015 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed employee reviews, training, schedules, and wage negotiations.
  • Monitored financial performance and controlled expenses to provide financial stability and long-term business growth.
  • Maximized efficiency by coaching and mentoring staff on management principles, company procedures, and technology systems.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

GED -

Joliet West High School
Joliet
06.2018

Skills

  • Staff Development
  • Performance Management
  • Budget Control
  • Team Leadership
  • POS Systems
  • Customer Service
  • Cleaning and Sanitizing
  • Inventory Management
  • Time Management Skills

Timeline

Laborer

Real Time Maintenance
06.2017 - Current

General Manager

SUBWAY®Restaurants
09.2015 - Current

GED -

Joliet West High School

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Ryan Hirsch