Ryan Hofler
Cromwell,CT
Summary
QSR District Leader with 5+ years of multi-unit experience overseeing up to 7 high-volume locations. Proven track record in P&L management, labor optimization, speed-of-service improvement, and leadership development. Adept at driving profitability, operational consistency, and guest experience in fast-paced environments.
Overview
8
8
years of professional experience
Work History
General Manager
Taco Bell
06.2025 - Current
- Achieved a $93K weekly sales record within first month, exceeding prior averages through staffing optimization and upsell execution.
- Managed full P&L responsibility, improving food and labor controls to drive sustained profitability.
- Led and developed 40 employees, reducing turnover and improving bench strength.
District Manager
Dunkin
09.2020 - 05.2025
- Oversaw 7 Dunkin’ locations generating five million dollars in annual revenue.
- Reduced drive-thru times by 2–3 minutes, achieving 90 seconds average, well above brand standards.
- Led system conversion across 38 franchise locations, training 200+ employees, with zero operational downtime.
- Maintained Food Safety excellence in all locations, maintaining >97% in EcoSure inspections.
- Analyzed performance metrics and executed operational strategies to improve store effectiveness across multiple sites.
- Designed and executed training programs to elevate team productivity and service quality.
- Analyzed sales data to identify trends and drive targeted marketing initiatives.
- Developed and enforced standard operating procedures to ensure compliance and efficiency.
Store Manager
Dunkin
10.2019 - 09.2020
- Managed 5-8 team members per shift, while consistently outperforming 24 other franchised drive thru locations speed during peaks.
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Maintained high standards of cleanliness and safety in compliance with company policies
- Fostered a positive team environment, enhancing employee morale and retention rates.
- Managed inventory control, cash control, and store opening and closing procedures.
People Department Manager
McDonalds
09.2017 - 10.2019
- Managed shifts of 8-12 crew.
- Developed and implemented training programs to enhance employee performance and service quality.
- Streamlined recruitment processes, improving candidate selection efficiency and reducing time-to-hire.
- Coordinated employee engagement initiatives, fostering a positive workplace culture and boosting morale.
- Conducted performance reviews, providing constructive feedback to support employee development and growth.
Skills
- Multi-Unit Operations
- P&L Management (Food, Labor, Controllables)
- Speed of Service Optimization
- Labor Forecasting & Scheduling
- Talent Development & Succession Planning
- Food Safety & Brand Compliance
Timeline
General Manager
Taco Bell
06.2025 - Current
District Manager
Dunkin
09.2020 - 05.2025
Store Manager
Dunkin
10.2019 - 09.2020
People Department Manager
McDonalds
09.2017 - 10.2019