Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Export Coordinator
Allied Mineral Products LLC
2017.06 - Current
Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
Corrected billings and issued debit and credit memos for customers to reconcile accounting.
Initiated and maintained customer master profiles to correct information and offer consistent service.
Established a strong rapport with customs officers and government agencies, fostering positive relationships that facilitated smooth export transactions.
Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
Prepared and assembled documents to facilitate exports.
Facilitated clear communication between suppliers, customers, and transportation providers, ensuring all parties were well-informed throughout the export process.
Domestic Customer Relations
Allied Mineral Products LLC
2014.09 - 2017.06
Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
Reduced response times through efficient prioritization of tasks and clear communication among team members.
Managed a diverse portfolio of accounts while remaining attentive to each client''s unique needspreferences.
Recognized consistently for outstanding performance in handling difficult situations with empathy and professionalism.
Developed strong relationships with clients, resulting in increased customer retention and loyalty.
Material Handler
Allied Mineral Products LLC
2012.07 - 2015.09
Packed items into appropriate packaging for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Equipment Operator
Bull Construction
2012.05 - 2012.07
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.
Operated machining equipment safely with team of operators.
Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Drove vehicles to and from work sites and maintained clean driving record.
Education
Bachelor of Arts - Interpersonal & Public Communication
Bowling Green State University
Bowling Green, OH
05.2012
Skills
Strong Organizational Abilities
Customs regulations compliance
International trade knowledge
Financial analysis and reporting
Microsoft Excel expertise
Relationship Management
Price Quoting
Supply Chain Coordination
Trade Compliance Monitoring
Export Documentation Expertise
Certification
ISO9001 Internal Auditor License - 2015
ISO9001 Internal Auditor License - 2018
Timeline
Export Coordinator
Allied Mineral Products LLC
2017.06 - Current
Domestic Customer Relations
Allied Mineral Products LLC
2014.09 - 2017.06
Material Handler
Allied Mineral Products LLC
2012.07 - 2015.09
Equipment Operator
Bull Construction
2012.05 - 2012.07
Bachelor of Arts - Interpersonal & Public Communication
Bowling Green State University
ISO9001 Internal Auditor License - 2015
ISO9001 Internal Auditor License - 2018
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