Ryan Holguin
Canyon Country,CA
Summary
- Increased monthly recurring revenue by acquiring new mobile surveillance trailer contracts and remote-guarding accounts in construction logistics and property management sectors. Expanded GIS presence in key markets by building relationships with high-value clients and fostering repeat business with multi-site portfolios. Reduced client churn through enhanced communication, service satisfaction, and proactive issue resolution before escalation. Converted high-priority leads by performing detailed site assessments and presenting tailored security solutions that align with client budgets and risk requirements. Streamlined onboarding and deployment of surveillance trailers and monitoring services by coordinating effectively with operations field technicians and monitoring teams. Improved proposal-to-close ratio by refining pitch structure, clarifying ROI explanations, and delivering professional client-facing presentations. Managed high call volume and pipeline by executing timely follow-ups, proposal updates, service changes, and contract compliance. Strengthened long-term client relationships through consistent communication, site visits, and positioning GIS as a trusted security partner. Recognized for professionalism, responsiveness, and strong understanding of Guardian Integrated Security’s technical solutions. Contributed to operational improvements by providing client feedback that led to enhanced installation procedures, monitoring practices, and service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Manager
Guardian Integrated Security
02.2023 - Current
- Lead business development efforts for mobile and remote-guarding security solutions, including security trailers, live video monitoring, and integrated camera systems.
- Identify, prospect, and secure new business opportunities across construction, property management, logistics, and commercial sectors.
- Conduct on-site assessments to evaluate client vulnerabilities and recommend customized security solutions that align with risk profiles and budget requirements.
- Prepare and deliver professional proposals, quotes, and presentations to decision-makers, demonstrating ROI and operational advantages of our services.
- Maintain strong relationships with existing clients, ensuring service satisfaction, managing renewals, and coordinating service modifications or equipment deployments.
- Collaborate with operations, technical support, and field teams to ensure seamless installation, service delivery, and client onboarding.
- Manage contract terms, including site notices, service changes, pull requests, and compliance with company policies.
- Track pipeline activity, forecast sales performance, and meet or exceed monthly and quarterly revenue goals.
- Represent Guardian Integrated Security at industry events, networking functions, and client meetings to expand brand awareness and strategic partnerships.
- Oversee day-to-day communication with clients, including follow-ups, site updates, troubleshooting coordination, and ensuring all customer needs are promptly addressed.
Outside Sales Representative
Terminix
02.2022 - 02.2023
- Responsible for specific territory to run leads and appointments in that area.
- Inspect and identify infestations (or conditions conducive to infestations) of all kinds of organisms, insects, birds, or other pests.
- Hit numbers and metrics every month.
- Assess home for any repair, leaks, mold/fungus, and wood destroying organisms.
Outside Sales Representative
ADT
01.2020 - 01.2022
- Completed systems by adding in cameras, contacts, and sensors to meet customers' unique layouts.
- Planned systems based on inspections, building plans, and customers' input.
- Improved customer satisfaction and security system effectiveness by educating on how to use controls and handle alarms.
- Restored optimal system functionality by testing, troubleshooting, and repairing problems with circuits and sensors.
Security Installer
Defenders
06.2018 - 01.2020
- Installed security systems. Also sold package inside home same day.
- Met numbers and metrics every month.
- Program DSC and HONEYWELL panels.
Warehouse Manager
Uber
01.2017 - 06.2018
- Directed warehouse functions, including order selection, packaging, loading, and product replenishment.
- Supervised and trained warehouse team with focus on warehouse safety and compliance with regulations.
- Managed employee scheduling and task delegation, coordinating labor requirements to align with business demands.
- Created routes and zones for all of Santa Monica, Los Angeles, and Valley areas for drivers for speedy pick up.
Pro Services Specialist
Lowes
04.2014 - 01.2017
- Improved quality of service by recommending process enhancements and new service offerings.
- Recorded details of attendance, sales, receipts, reservations, and repair activities.
Education
GED - undefined
Pete Knight High School
Palmdale, CA05.2012
Skills
- B2B Sales Strategy
- Lead Generation & Prospecting
- Pipeline Management (CRM proficiency)
- Contract Negotiation
- Proposal Development & Presentation
- Revenue Growth & Forecasting
- Relationship Building & Client Retention
- Mobile Surveillance Trailers (solar-powered units, remote guarding)
- Live Video Monitoring & Remote Guarding Services
Business Development & Sales
Security Industry Expertise
- CCTV, Camera Systems & Sensor Technology
- Site Vulnerability Assessments
- Security Solution Design & Customization
- Understanding of Construction, Property Management & Logistics Security Needs
- Service Deployment Coordination
- Site Start-Ups and Pull Requests
- Work Order & Project Tracking
- Cross-Department Collaboration (Ops/Tech/Field Teams)
- Client Onboarding & Issue Resolution
Operations & Coordination
Communication & Professional Skills
Certification
Forklift Certification
CUST
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Timeline
Business Development Manager
Guardian Integrated Security
02.2023 - Current
Outside Sales Representative
Terminix
02.2022 - 02.2023
Outside Sales Representative
ADT
01.2020 - 01.2022
Security Installer
Defenders
06.2018 - 01.2020
Warehouse Manager
Uber
01.2017 - 06.2018
Pro Services Specialist
Lowes
04.2014 - 01.2017
GED - undefined
Pete Knight High School