Ryan Holland
Phoenix,AZ
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with an analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Audio Visual Technician
Encore
01.2022 - 11.2023
- Provided exceptional customer service by responding quickly to client requests and concerns regarding audiovisual needs.
- Actively communicated with other departments such as catering or room setup teams in order to coordinate event logistics seamlessly.
- Collaborated with event planners to determine appropriate audiovisual solutions, resulting in successful events.
Front Desk Agent
Hyatt
02.2021 - 12.2021
- Increased customer loyalty with exceptional communication skills and personalized service.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Bartender
Hyatt
02.2021 - 12.2021
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Education
Bachelor of Arts - Conflict Resolution Studies
Arizona State University
Tempe, AZ12.2023
Skills
- Excellent Work Ethic
- Strong Verbal and Written Communication
- Concise Time Management
- User Training
- Excellent Reasoning Skills
- Client Service
Certification
- Scissor Lift License - 1 year
- Heavy Power Technician License - 1 year
Timeline
Audio Visual Technician
Encore
01.2022 - 11.2023
Front Desk Agent
Hyatt
02.2021 - 12.2021
Bartender
Hyatt
02.2021 - 12.2021
Bachelor of Arts - Conflict Resolution Studies
Arizona State University
Similar Profiles
Matthew BedsunMatthew Bedsun
Senior Warehouse Technician at EncoreSenior Warehouse Technician at Encore
Kevin HelenKevin Helen
Recieving at EncoreRecieving at Encore
Robert SmithRobert Smith
General Manager at EncoreGeneral Manager at Encore
Corey AllenCorey Allen
Director of Event Technology at EncoreDirector of Event Technology at Encore
Raquel FuentesRaquel Fuentes
Server at Cheddar’s Scratch KitchenServer at Cheddar’s Scratch Kitchen