Ryan Hoover
Arizona Public Service Co
Cave Creek,AZ
19
years of professional experience
Strategic safety leader with expertise in Energy Based Safety, Human & Organizational Performance (HOP) and Correct Action Programs, focused on building a more resilient organization through strong partnerships and system design. Proven ability to collaborate across executive leadership, business units, and frontline teams to align vision and drive meaningful change. Recognized for strengthening safety culture by fostering trust, enabling learning and implementing critical contras that reduce risk and prevent serious injuries and fatalities.
Work History
Manager Corporate Safety/CAP/HOP
4 Years 3 Months- Lead integration and advancement of Human & Organizational Performance (HOP), Corrective Action Program (CAP), and safety strategies to strengthen organizational resilience and prevent serious injuries and fatalities.
- Responsible for the execution of company observation programs, near miss and injury reporting, post event investigations, pre-job brief and job hazard analysis (JHA)
- Partner with executive leadership, business unit leaders, and frontline teams to align on safety vision and priorities, driving adoption through influence without formal authority.
- Ensure enterprise wide regulatory compliance with DOT program and OSHA reporting requirements
- Design and implement safety training
- Participate and benchmark with Edison Electric Institute (EEI) and the Construction Safety Research Alliance (CSRA) to drive direction of Energy Based Safety across the construction and utility industry and share best practices
- Guide cultural transformation efforts by building trust, promoting transparency, and reinforcing a learning-focused environment across all levels of the organization.
Supervisor of Operations and Maintenance
2 Years 4 Months- Managed a distribution maintenance dock in T&D of 3 Lineman Crews, 10 Troublemen, and an office staff of 4, that was responsible for responding to any emergent power outages and planned reliability work within the Central Phoenix service territory
- Plan, coordinate, and implement fire mitigation measures to high risk feeders
- Drive Safety Forward culture with a HOP mindset by creating psychological safety to discuss events and communicate out learnings to the entire organization
- Align work management priorities of planning team to ensure the most critical work is being performed, at the correct time to increase customer satisfaction, reliability and reduce risk
- Strong Financial Acumen to maintain the department's monthly O&M budgets while strategically charging to the correct Capital GL's to accomplish teams goals
Transportation Maintenance Team Leader
2 Years 3 Months- Successfully manage team of Journeyman Fleet Mechanics and garage locations across Northern region. Including payroll, regulatory compliance, hiring/staffing, training and budget forecasting
- Excelled at establishing open and professional relationships with team members and customers to help resolve issues and conflicts quickly
- Strong ability to communicate and present information to all levels of employees from front line workers to senior management
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall financial accountability
- Key in improving training, staffing and apprenticeship programs to better reflect current needs of trade and to adapt with rapidly changing technology of industry
Journeyman Mechanic
6 Years 7 Months- Diagnose and repair all APS vehicles and equipment
- Interact with customers to schedule and prioritize repairs and maintenance
- Consistently meet with department leaders to address any fleet concerns
- Extensive experience with fleet management system. Tracking work process, ensure completed repairs, billing all parts and labor
- Certify commercial vehicle compliance with all DOT rules and regulations
- Comprehensive knowledge of APS policies and procedures, APM, and Union safety and working rules
Apprentice Mechanic
3 Years 2 Months- Work under direct supervision of Journeyman Mechanics to learn skills, processes, and procedures to properly diagnose and repair all APS fleet vehicles and equipment
- Regularly attend technical training courses to further knowledge of vehicle systems and components
- Completed required apprenticeship testing to demonstrate sufficient abilities to perform all job duties at high level
- Received 2011 David G. Hollis Outstanding Apprentice award
Education
Associate of Occupational Studies - Automotive
- Awarded Director's Honor List Academic Achievement Award
Skills
Exceptional interpersonal communication
Team leadership & development
Advanced negotiation skills
Budget planning and forecasting
Customer service
Key stakeholder relationship building
Presentation and public speaking
Change management
Timeline
Manager Corporate Safety/CAP/HOP
Arizona Public Service Co
05.2022 - CurrentRead More
Supervisor of Operations and Maintenance
Arizona Public Service Co
01.2020 - 05.2022Read More
Transportation Maintenance Team Leader
Arizona Public Service Co
10.2017 - 01.2020Read More
Journeyman Mechanic
Arizona Public Service Co
03.2011 - 10.2017Read More
Apprentice Mechanic
Arizona Public Service Co
01.2008 - 03.2011Read More
Universal Technical Institute of Arizona Inc
Associate of Occupational Studies from Automotive
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