Ryan Hrvatin

Assist senior loan processors in ordering and managing third party services such as appraisals, title reports and verifications. Coordinate with external vendors and service providers to ensure timely completion of ordered services. Review and verify accuracy of documentation received, identifying any discrepancies or issues. Process and track client deposits to company procedures. Collaborate with senior loan officers on property build-outs and budget development. Ensure seamless execution of completed loan applications for new and repeat clients.

Key Accomplishments:

• Displayed proficiency in multiple loan processing applications to handle loan file
• Regularly communicated with internal teams and external stakeholders to provide status updates
• Met production targets by handling a high number of loan applications promptly
• Reviewed loan applications for accuracy and completeness
• Review loans for compliance, reducing potential risks

Key contributor to the Private Client Group working closely with the Lead Transaction Manager. Manage diverse investment properties for high net worth clients, aligning with their risk tolerance and financial objectives. Conducted in depth valuation analysis to identify investment opportunities and mitigate risks on large scale loans ranging from $5 - $50 million.

Appraisal Coordinator (March 2023-July 2024)

Member of the Risk Management function responsible for ensuring new clients are onboarded in line with the organization's risk appetite. Collaborate with appraisers, facility managers, Operations and Sales to ensure best in class client service. Completed appraisal reports for investment properties in compliance with valuation guidelines and best practices.

Key Accomplishments:

• Managed on average 125 appraisals per month; consistently met personal quarterly targets without exception
• Increased client satisfaction rates by promptly addressing concerns
• Developed daily reporting process on active pipeline and presented results to management
• Proficient in monitorning the appraisal workflow from order date to final completion through the LendingOne Loan Origination System
• Balanced competing demands from clients, appraisers, and internal stakeholders while maintaining exceptional organizational skills leading to successful completion of all assigned tasks.
• Collaborated with team members to identify areas for improvement within the appraisal process, leading to streamlined workflows and increased productivit

Provided comprehensive banking solutions to clients geared toward assisting medium and small enterprises. Responded promptly and professionally to client inquiries. Identified and escalated potential non compliance with AML/BSA regulations.

Key Accomplishments:

• Cultivated profitable client relationships to drive repeat business
• Onboarded new clients by providing outstanding support services
• Consistently supported 30 clients daily, maintaining high satisfaction rates
• Collaborated with the risk management team to develop strategies for resolving client concerns