RYAN H SMITH
Rolesville,NC
Summary
Culinary professional with extensive experience at Gatehouse Tavern, specializing in food preparation and menu development. Demonstrated leadership in staff training and customer service enhancement. Expertise in health and safety compliance alongside high-quality meal presentation. Strong organizational and communication skills contribute to operational success.
Overview
20
20
years of professional experience
Work History
Cook/ Expeditor
GATEHOUSE TAVERN
10.2022 - Current
- Currently responsible for prepping work stations, preparing food.
- Leading kitchen staff by communicating with fellow cooks to start cooking dishes in an order that makes sense for guests to receive a high quality meal.
- Create prep lists and relay them to the Prep team to ensure that the kitchen is well equipped for any following shifts.
- Asked regularly by upper management for new menu suggestions or specials.
- I follow Serv Safe procedures in order to maintain safe food practices to ensure the health of our patrons.
Owner/Operator
IN A MINUTE
01.2015 - Current
- Errand and personal concierge service.
- Perform a wide range of tasks in response to customer needs.
- Such as: pet sitting, rental property management, packing and moving, grocery shopping, garage clean out and organization, drive to doctor appointments.
Expeditor/Back up Line Cook
LEESVILLE TAP ROOM
08.2021 - 02.2022
- Responsible for communicating with the Expeditor on the other side of the line.
- I communicate to keep track of ticket times to ensure the customers receive their orders in a timely manner.
- I make sure that dishes go out in a presentable fashion.
- I also help on the kitchen line when it is needed.
- I follow Serv Safe procedures in order to maintain safe food practices to ensure the health of our patrons.
Head Host
CAPITAL CITY CHOPHOUSE
10.2018 - 08.2021
- Oversee customer flow and reservations of Business Meetings/Dinners.
- Upkeep of the entryway of the restaurant.
- Kept records of the number of customers per hour, per shift.
- Responsible for Take Out and Delivery Services.
Outside sales representative
WEED MAN
01.2014 - 01.2015
- Conduct door to door sales.
- Responsible for covering a designated area in a specific timeframe.
- Instructed less experienced representatives.
- Greet customers and explain the range of services available and make appointment contacts.
- Keep records of sales and areas of interest.
Back of House
PERKINS RESTAURANT
01.2010 - 01.2013
- Responsible for food preparation and cooking.
- Had to keep track of inventory.
- Would also assist with the hiring and training of new employees.
- Helped keep restaurant clean and sanitary according to proper procedures.
Expeditor/Server Assistant
GRAVY
01.2009 - 01.2010
- Responsible for the plating, garnishment, and presentation of the food before release to the servers.
- Ensure orders are prepared within time and service quality standards.
- Support and assist the servers with serving and running food in peak or rush periods.
- Greet customers and explain the menu and daily specials as needed.
Kitchen/Prep
MELTING POT
01.2008 - 01.2009
- Responsible for prepping food items and assisting with produce inventory orders.
- Other responsibilities include: cutting and marinating meat and fish.
- As well as prepping bread and dessert.
Shift Leader
MCALISTER'S DELI
01.2005 - 01.2007
- Responsible for training new hires and all duties to support the Front of House.
- Such as: taking orders, serving customers, and handling any issues regarding quality service.
- I supported the Back of House with food preparation.
- Such as: cutting meats, baking, and clean up.
- While at this location I played a role in developing their catering business.
- I assisted with building from a start-up to a positive on-going customer base with as much as $1000 in a single order.
Skills
- Food service and preparation
- Menu planning
- Cooking techniques
- Customer service
- Team leadership
- Time management
- Quality control
- Staff training
- Problem solving
- Presentation skills
- Order accuracy
- Recipe development
- Health and safety compliance
- Calm demeanor
- Inventory management
- Food safety compliance
- Sales strategies
- Entrepreneurship skills
- Organizational abilities
- Communication proficiency
Timeline
Cook/ Expeditor
GATEHOUSE TAVERN
10.2022 - Current
Expeditor/Back up Line Cook
LEESVILLE TAP ROOM
08.2021 - 02.2022
Head Host
CAPITAL CITY CHOPHOUSE
10.2018 - 08.2021
Owner/Operator
IN A MINUTE
01.2015 - Current
Outside sales representative
WEED MAN
01.2014 - 01.2015
Back of House
PERKINS RESTAURANT
01.2010 - 01.2013
Expeditor/Server Assistant
GRAVY
01.2009 - 01.2010
Kitchen/Prep
MELTING POT
01.2008 - 01.2009
Shift Leader
MCALISTER'S DELI
01.2005 - 01.2007
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