Ryan Huang
North Quincy,MA
Summary
Hands-on customer service professional with experience across retail and cafe operations, including POS transactions, stocking, product tagging, and floor recovery. Bilingual English-Chinese communication, attention to detail, and dependable teamwork support accurate service and a clean, organized customer experience.
Overview
2
2
years of professional experience
Work History
Seasonal Retail Store Associate Part-Time
Ocean State Job Lot
Quincy, MA
11.2025 - 09.2026
- Welcomed customers, provided assistance and addressed inquiries to enhance shopping experience.
- Assisted customers with product locations, prices, and store policies at Ocean State Job Lot.
- Operated cash register and processed purchases, returns, and exchanges accurately.
- Stocked shelves and displays with freight and seasonal merchandise to ensure product availability.
- Tagged merchandise with current prices and promotion signs throughout the store.
- Organized sales floor by arranging products, straightening displays, and removing clutter to maintain a tidy environment.
Caf Team Member
Bcaf
Quincy, MA
09.2024 - 10.2025
- Greeted customers and delivered friendly, efficient service in a fast-paced café environment.
- Accurately entered customer orders in the point-of-sale (POS) system and processed cash and card transactions.
- Prepared and served beverages, snacks, and basic food items according to company standards.
- Memorized menu items, including sushi options and customization choices, to enhance customer service.
- Coordinated with coworkers to maintain seamless operations during busy periods, ensuring timely service.
- Restocked supplies and ingredients efficiently to ensure uninterrupted service during peak hours.
- Maintained cleanliness across dining areas, counters, food prep stations, and kitchen equipment.
Education
High School Diploma -
North Quincy High School
Quincy06-2027
Skills
- Point-of-Sale (POS) Systems
- Customer service
- Customer Relationship Building
- Sales Support
- Product Knowledge
- Order Processing
- Order verification
- Merchandising
- Inventory Management
- Fast-Paced Environment Experience
- Team Collaboration
- Bilingual (English & Chinese)
Languages
English, Chinese (Mandarin, Taishanese, Cantonese)
Hobbies
Weightlifting & Fitness, Reading, Basketball, and Badminton. I enjoy staying active through strength training and sports, building discipline, teamwork, and perseverance while working toward personal goals. I also enjoy reading to continue learning and improving my knowledge outside of school.
Timeline
Seasonal Retail Store Associate Part-Time
Ocean State Job Lot
11.2025 - 09.2026
Caf Team Member
Bcaf
09.2024 - 10.2025
High School Diploma -
North Quincy High School