Overview
Work History
Education
Skills
Timeline
Generic

Ryan Huffman

Wauwatosa,WI

Overview

8
8
years of professional experience

Work History

Department Manager

Nordstrom
11.2023 - Current
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Developed and maintained long-term customer relationships, resulting in repeat business and positive public reception.
  • Established team priorities, maintained schedules and monitored performance.
  • Built and trained a team of professional salespeople.
  • Navigated complex social and personal dynamics, and built a culture of authenticity, productivity, and safety, resulting in a positive work environment.
  • Optimized operational efficiency, resulting in vastly reduced shrinkage and seamless service.
  • Led visual merchandising efforts, strategically driving sell-through in trending and time-specific products.
  • Strategized and implemented annual sales plans, resulting in a a 12% increase in 2024, versus a -2% decrease in 2023. Starting off 2025, maintained a month after month increase of 30%.
  • Increased Percent of Business from 5.1% to 6% in 2024.
  • Currently holding the #1 increase in the company over 4 consecutive months.

Assistant Department Manger

Nordstrom
07.2022 - 11.2023
  • Assisted the Department Manager by prioritizing operational efficiency, directly maintaining all Back-of-House responsibilities.
  • Developed and maintained long-term customer relationships, resulting in repeat business and positive public reception.
  • Assisted with establishing team priorities, maintaining schedules and monitoring performance.
  • Supported in the development and training of a team of professional salespeople.
  • Took the lead on navigating complex social and personal dynamics, and built a culture of authenticity, productivity, and safety, resulting in a positive work environment.
  • Assisted with visual merchandising efforts, strategically driving sell-through in trending and time-specific products.

Sales Associate

Nordstrom
12.2021 - 07.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Maintained cleanliness and organization by executing stock tasks and proactively organizing the salesfloor.

Logistics Processor

Nordstrom
10.2020 - 12.2021
  • Organized apparel and shoe back stock to maintain efficient store operations.
  • Accurately scanned and marked down sale items.
  • Identified and removed recalled vendor products from inventory.
  • Assisted the visual merchandising team with floor set-up and projects.
  • Processed incoming product shipments and prepared them for departmental distribution.
  • Located and prepared products for customer orders.
  • Packed and shipped customer orders accurately and efficiently.

Brand Owner

Infect Co.
06.2017 - 07.2020
  • Defined, communicated, and consistently oversaw the brand's visual identity, messaging, and overall brand experience across all touchpoints.
  • Developed and implemented comprehensive marketing strategies encompassing digital, social media, and potentially traditional channels to drive brand awareness, customer acquisition, and sales growth.
  • Managed all aspects of financial operations, including meticulous record-keeping, the creation of insightful financial projections, and the strategic allocation of funds to optimize business performance and profitability.
  • Authored engaging and persuasive copy for diverse marketing materials, including product descriptions, social media content, website content, and incorporating brand messaging into product designs.
  • Led and directed photography projects for lookbooks, product visuals, and media content, ensuring high-quality assets that aligned with the brand aesthetic and marketing objectives.
  • Contributed to graphic design projects, providing input and direction to ensure visual elements effectively communicated the brand's message and enhanced its overall appeal.

Education

Bachelor of Arts - Theology & Philosophy

Wisconsin Lutheran College
Wauwatosa, WI
12-2019

Skills

  • Team Leadership
  • Strong Communication
  • Customer Service
  • Pattern Recognition
  • Strategic Thinking
  • Intellectual Curiosity
  • Emotional Intelligence
  • Self-Awareness

Timeline

Department Manager

Nordstrom
11.2023 - Current

Assistant Department Manger

Nordstrom
07.2022 - 11.2023

Sales Associate

Nordstrom
12.2021 - 07.2022

Logistics Processor

Nordstrom
10.2020 - 12.2021

Brand Owner

Infect Co.
06.2017 - 07.2020

Bachelor of Arts - Theology & Philosophy

Wisconsin Lutheran College

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