Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ryan Hutchinson

Baltimore,MD

Summary

I am a energetic, diligent, and friendly individual who is keen on doing my job well. I take great pride and joy in helping others, and strive to provide the best service possible in every fashion. I am always looking to expand my horizons and learn new skills to help evolve not only myself as a person, but my future as well.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Aldi
05.2020 - Current
  • On average provided assistance to hundreds of customers on a daily basis
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Cook /Assistant Manager in Training

Pizza Hut
03.2019 - 05.2020
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Carpenter /Construction Framer

Action Pak
01.2013 - 05.2017
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Read and interpreted blueprints to follow specifications of projects.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Inspected job sites to identify potential hazards and establish protection and safety standards.
  • Measured materials to determine sizes and quantity required for construction project.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Built and hung custom doors and frames.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Operated forklifts and other heavy equipment.
  • Specialized in foundations, framing and finish carpentry.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Managed inventory of tools, supplies and equipment.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Cut and shaped materials to meet outlined measurements.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Examined wood, work areas, and supplies for defects and damage before completing projects.
  • Created custom frames to meet needs of individual customers.
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.

Cashier /Shelf Stocker

Jnn Liquors
11.2013 - 06.2014
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Education

GED -

Perry Hall High
Nottingham, MD
01.2008

Skills

  • Stock management
  • Customer service
  • Issue resolution
  • Customer experience
  • Store operations
  • Hiring and training

Interests

  • Woodworking
  • Video Gaming
  • Outdoor Recreation
  • Camping
  • Hiking
  • Gym Workouts

Timeline

Assistant Store Manager

Aldi
05.2020 - Current

Cook /Assistant Manager in Training

Pizza Hut
03.2019 - 05.2020

Cashier /Shelf Stocker

Jnn Liquors
11.2013 - 06.2014

Carpenter /Construction Framer

Action Pak
01.2013 - 05.2017

GED -

Perry Hall High
Ryan Hutchinson