- Woodworking
- Video Gaming
- Outdoor Recreation
- Camping
- Hiking
- Gym Workouts
Ryan Hutchinson
Baltimore,MD
Summary
I am a energetic, diligent, and friendly individual who is keen on doing my job well. I take great pride and joy in helping others, and strive to provide the best service possible in every fashion. I am always looking to expand my horizons and learn new skills to help evolve not only myself as a person, but my future as well.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Aldi
05.2020 - Current
- On average provided assistance to hundreds of customers on a daily basis
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cook /Assistant Manager in Training
Pizza Hut
03.2019 - 05.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Adjusted recipes based on ingredient availability or customer request.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
- Managed opening and closing shift kitchen tasks.
- Maintained food safety and sanitation standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Carpenter /Construction Framer
Action Pak
01.2013 - 05.2017
- Planned and executed work with proper tools and materials to maximize productivity.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Read and interpreted blueprints to follow specifications of projects.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Measured, drilled and sawed materials to perform successful home improvements.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Measured materials to determine sizes and quantity required for construction project.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Built and hung custom doors and frames.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Operated forklifts and other heavy equipment.
- Specialized in foundations, framing and finish carpentry.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Managed inventory of tools, supplies and equipment.
- Read and interpreted blueprints and construction documents to determine project directives.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Cut and shaped materials to meet outlined measurements.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Safely operated electric cordless and hammer drills and cutting torches.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Examined wood, work areas, and supplies for defects and damage before completing projects.
- Created custom frames to meet needs of individual customers.
- Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
Cashier /Shelf Stocker
Jnn Liquors
11.2013 - 06.2014
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Education
GED -
Perry Hall High
Nottingham, MD01.2008
Skills
- Stock management
- Customer service
- Issue resolution
- Customer experience
- Store operations
- Hiring and training
Interests
Timeline
Assistant Store Manager
Aldi
05.2020 - Current
Cook /Assistant Manager in Training
Pizza Hut
03.2019 - 05.2020
Cashier /Shelf Stocker
Jnn Liquors
11.2013 - 06.2014
Carpenter /Construction Framer
Action Pak
01.2013 - 05.2017
GED -
Perry Hall High