Ryan Johnson
Red Oak
Summary
Knowledgeable Phlebotomy Supervisor with 13 years of experience leading team of lab technicians to provide excellent service to clients and physicians. Developed and implemented efficient, compliant procedures for company. Minimized concerns for anxious patients while performing medical tests.
Overview
14
14
years of professional experience
Work History
Center Director
Nova Medical Centers
11.2023 - Current
- Developed strong community relationships to support center programs and initiatives.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Managed work and performance of more than 6 employees.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
Clinic Manager
Parkland Hospital
06.2015 - 11.2023
- Manage all daily operations and staffing of Patient Service Centers (PSCs) to ensure seamless workflow.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Hired, trained and supervised employees to maintain team of high performers.
- Enhanced team performance by providing regular training and professional development opportunities.
- Implement and enforce policies and procedures to maintain a safe and professional environment in all supervised facilities.
- Collaborate with healthcare professionals to streamline phlebotomy processes and enhance patient experience.
- Monitor inventory levels, order supplies, and maintain equipment to support efficient phlebotomy operations.
- Analyze performance metrics and implement strategies for continuous improvement, resulting in enhanced productivity and customer satisfaction.
Mobiles Supervisor-Phlebotomy
Carter BloodCare
08.2010 - 05.2015
- Managed Mobile Phlebotomy services, coordinating with various healthcare facilities and organizations to provide on-site blood collection services.
- Led and mentored a team of phlebotomists, ensuring compliance with industry standards and best practices.
- Developed and maintained relationships with clients, addressing their specific phlebotomy needs and ensuring customer satisfaction.
- Conducted regular training sessions for phlebotomy staff, emphasizing proper techniques, safety protocols, and customer service excellence.
- Implemented quality control measures to uphold the accuracy and integrity of collected samples.
- Prepared detailed reports on mobile phlebotomy activities, including number of collections, locations served, and client feedback.
Education
Associate of Applied Science - Nursing
Mountain View College
DallasHigh School Diploma -
James Bowie High School
Arlington, TX05.2006
Skills
- Medical Histories and Vital Statistics
- Employee Performance Reviews
- Stress Management
- Staff Training
- Supervisory Skills
- good organization, communication, and interpersonal skills
- MS Office Proficient
- Manage Multiple Individuals
Timeline
Center Director
Nova Medical Centers
11.2023 - Current
Clinic Manager
Parkland Hospital
06.2015 - 11.2023
Mobiles Supervisor-Phlebotomy
Carter BloodCare
08.2010 - 05.2015
Associate of Applied Science - Nursing
Mountain View College
High School Diploma -
James Bowie High School
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