Kayla Cook
Washington,DC
Summary
Detail-oriented administrative professional with over 7 years of experience in office management and program support. Skilled in supporting large, complex programs and Program Management Offices (PMOs), with a strong track record of building and maintaining client relationships. Proficient in Microsoft Project Web Access and well-versed in managing large-scale teams. Recognized for strong leadership, conflict resolution expertise, and exceptional interpersonal, written, and verbal communication skills.
Overview
10
10
years of professional experience
Work History
Management Analyst/Budget Analyst
BrightKey, Inc (Department of Justice)
Landover, MD
01.2022 - Current
- Responsible to plan and carry out annual and multi-year budgeting for my assigned offices.
- Assists with developing and formulating the organization’s budget request for the coming fiscal year
- Prepare a variety of reports covering the status of funds, expenses, and obligations
- Utilizing accounting reports, analyzing and preparing projections of funding though the end of the fiscal year and comparing to estimates.
- Analyze management information requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology.
- Lead, coordinate and conduct comprehensive analytical surveys and special studies in the field of human resources management policies.
- Serves as a key liaison and working collaboratively with leadership and program staff in preparation, coordination, and execution of administrative support activities.
FOIA Clerk
BrightKey, Inc (Department of Justice)
Landover, MD
01.2018 - 01.2022
- Led and facilitated planning and working meetings and exercises.
- Collect and analyzed data necessary to assist in creation of improved/redesigned processes.
- Managed process oriented efforts to include identifying information for its inclusion in process improvement activities.
- Facilitated executions of ongoing change management efforts.
- Developed project artifacts including charters, agendas, minutes, and correspondence
- Reviewed and processed all time sensitive complex FOIA/PA request Daily.
- Created documentation to initiate refer request to proper agencies.
- Researched information for each FOIA to determine which DOJ component has the requestor records.
- Updated Departmental policies and procedures, and circulates such material concerning procedural changes.
- Reviewed outgoing correspondence for clarity, procedure and grammar, and accuracy and conformance to policy.
- Uses various office automation hardware and software to prepare memoranda, letters and reports.
Office Automation Clerk
BrightKey, Inc (Department of Justice)
Landover, MD
01.2017 - 01.2018
- Dispatched all completed documents to the Attorney General Executive Secretary Office.
- Provided administrative support for the Mail Processing Center by assisting with opening, inspecting, sorting and routing incoming mail.
- Conducted full inspection of letter mail or mail parcels/packages using a variety of equipment and tools.
- Provided customer service to all couriers such as USPS, FEDEX, UPS, International packages.
- Input Data Entry for DOJ IQ System.
Badging Clerk
Centerra Group (Department of Justice)
Washington, D.C
01.2016 - 01.2017
- Responsible for processing visitors, contractors and DOJ employees.
- Created DOJ PIV cards.
- Maintained inventory for ID section supplies.
- Checked voicemail box and emails every hour.
- Canceled badges and credentials.
- Performed a variety of administrative duties for the Division including communicating with various administrative management divisions in order to prepare personnel requests, training forms, time and attendance reports.
- Maintained office records, procedures, reference materials, and technical subject matter fil
Education
High School -
Dr. Henry A. Wise Jr.
06.2014
Skills
- Office Skills: Office Management, Records Management, Program Management Support, Filing and Data Archiving, Meeting Minutes, Team coordination, Time and Attendance Management, Travel Arrangements
- Computer Skills: MS Office Tools (Word, Powerpoint, Excel, Outlook, Access), UFMS
Timeline
Management Analyst/Budget Analyst
BrightKey, Inc (Department of Justice)
01.2022 - Current
FOIA Clerk
BrightKey, Inc (Department of Justice)
01.2018 - 01.2022
Office Automation Clerk
BrightKey, Inc (Department of Justice)
01.2017 - 01.2018
Badging Clerk
Centerra Group (Department of Justice)
01.2016 - 01.2017
High School -
Dr. Henry A. Wise Jr.
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