Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
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RYAN JUAREZ

Converse

Summary

Results-driven professional with a strong foundation in business process improvement, supply chain support, and cross-functional team leadership. Proven track record of enhancing operational efficiency through data-driven decisions, system streamlining, and training program development. Experienced in IT systems, manufacturing environments, and continuous improvement initiatives, with a solid background in both corporate and military settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Lead Trainer

Caterpillar Inc.
03.2018 - Current

- Revamped new hire curriculum to better fit machine shop needs.

- Developed a digital feedback system with Google Forms and QR codes.

- Initiated and led the Power Trainer program with over 100 Power Trainers trained by me for Schertz and San Antonio.

- Provided IT support for training platforms like Plex across multiple sites including making accounts and granting access for hourly and salary team members.

- Supported manpower planning and day-to-day operations.

- Collaborated with management to identify skill gaps and create targeted training initiatives.

- Developed comprehensive training programs for new hires, resulting in improved productivity and job satisfaction.

- Led and organized a Rapid Improvement Workshop (RIW) for Schertz machine shops to successfully transition outdated Operational Process Manuals (OPMs) to a streamlined, modern check sheet format, enhancing clarity and process efficiency.

Deployment – Force Protection Security

US Navy Reserves
03.2017 - 03.2018
  • - Managed a 10-person team in port security and layout planning.
  • - Built personnel tracking systems for access compliance.
  • Worked effectively in fast-paced environments.

Production Technician

Caterpillar Inc.
10.2016 - 03.2017
  • - Assembled large engines in C7 and C13 value streams.
  • - Certified across multiple production stations and met tight deadlines.

Education

BBA - Cyber Security

Western Governors University
Salt Lake City, UT
01-2027

Cybersecurity Bootcamp - undefined

Southern Methodist University
02.2024

Skills

  • Experience with Plex supply chain software
  • Experienced in Excel, PowerPoint, Outlook, and Word
  • Experience with Google Forms for data gathering
  • Proficient in continuous improvement
  • Public speaking
  • Structured decision-making
  • Process optimization strategies

Certification

  • Lean Six Sigma Green Belt – Training Completed (Certification in Progress), Oct 2023
  • Recognition for $40,000 Microscope Assembly – Caterpillar, Jun 2021
  • Certified & Recognized in CMM Lab 2 – Caterpillar, Oct 2021
  • Improved New Hire/OJT Survey Process – Transitioned to digital feedback system with QR codes, Feb 2022
  • Exceptional Training – DNV ISO 9001:2015 Audit – Recognized two years consecutively, Dec 2023

Military Service

US Navy Active Duty, 2011-2015

US Navy Reserves, 2015-2023

Timeline

Team Lead Trainer

Caterpillar Inc.
03.2018 - Current

Deployment – Force Protection Security

US Navy Reserves
03.2017 - 03.2018

Production Technician

Caterpillar Inc.
10.2016 - 03.2017

Cybersecurity Bootcamp - undefined

Southern Methodist University

BBA - Cyber Security

Western Governors University