Ryan Justice
Operations Manager (Multi-unit)
Greer,SC
Summary
Well-established operations professional offering more than 15 years of expertise. Exceptional experience in multi-unit leadership roles with responsibility directing large teams in managing competing priorities. Known for building connections, driving immediate operational improvement and developing future leaders.
Overview
2
2
Certifications
4
4
years of post-secondary education
11
11
years of professional experience
Work History
District Manager Operations, Safety, AP
Lowe's Companies Inc.
Greenville, SC
01.2020 - Current
- Developed strategy to identify operational roadblocks and implemented strategy allowing for overall KPI improvement District-wide.
- Increased team ROI performance by more than double to previous year while developing future leaders through on the job training.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Reduced safety incidents by 25% through training, risk management techniques and hazard identification.
District Manager
Dollar General Market
Greenville, SC
09.2018 - 12.2019
- Drove sales for 12 stores in district, generating $65 million in annual volume.
- Collaborated with internal teams and suppliers to evaluate operations against company expectations setting structures to achieve profit targets.
- Nominated to Company "Leadership Council” for "ready now" candidates based upon performance and potential evaluation.
- Produced Profit & Loss and KPI reports outlining financial data to assist management with making strategic plans and operational decisions.
District Loss Prevention Manager
TJ Maxx
Greenville, South Carolina
04.2012 - 09.2018
- Achieved an 11% comparable sales growth to previous year while reducing shrink to goal, the highest ranking improvement in the Chain.
- Developed internal processes for improving daily operational functions that became recognized and implemented at Regional level due to effectiveness in increasing productivity.
- Recognized with District of the Year Award for outstanding achievement in annual comparable sales improvement and shrink reduction benchmark.
- Nominated to role of Project Manager for multiple captainships: Community Business Team, Talent Development Program, Staffing Strategy Committee, Manager on Duty Initiative, Youth Business Institute.
Store Team Leader
Target Corporation
, SC
10.2009 - 04.2012
- Delivered increased sales to LY by focusing on improvement of the company's core 5 basics; customer service, instocks, credit goals, clean and safe stores and shrink reduction.
- Nominated to Regional Advanced Development Program for outstanding results and potential for future leadership growth.
- Achieved Top 5 Regional placement for performance in customer service and credit scores, recognized by Director for consistency in this benchmark.
- Championed District campus recruiting efforts leading to a 50% increase in recruiting goal.
Education
Bachelor of Arts - Criminal Justice
Marshall University
Huntington, WV 08.1997 - 12.2001
Skills
Budgeting and forecasting
Risk analysis and management
Strategic Planning
Team Building
Project Management
Training and mentoring
Safety program development
Environmental protection processes
Interviews and interrogations
Problem analysis and resolution
Personnel recruitment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Wicklander-Zulawski Interviewing and Interrogation Certified
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Wicklander-Zulawski Interviewing and Interrogation Certified
07-2020
District Manager Operations, Safety, AP
Lowe's Companies Inc.
01.2020 - Current
District Manager
Dollar General Market
09.2018 - 12.2019
Loss Prevention Certified
12-2016
District Loss Prevention Manager
TJ Maxx
04.2012 - 09.2018
Store Team Leader
Target Corporation
10.2009 - 04.2012
Bachelor of Arts - Criminal Justice
Marshall University
08.1997 - 12.2001