Ryan Justice
Operations Manager (Multi-unit)
Greer,SC
Summary
Well-established operations professional offering more than 15 years of expertise. Exceptional experience in multi-unit leadership roles with responsibility directing large teams in managing competing priorities. Known for building connections, driving immediate operational improvement and developing future leaders.
Overview
2
2
Certifications
4
4
years of post-secondary education
11
11
years of professional experience
Work History
District Manager Operations, Safety, AP
Lowe's Companies Inc.
Greenville, SC
01.2020 - Current
- Developed strategy to identify operational roadblocks and implemented strategy allowing for overall KPI improvement District-wide.
- Increased team ROI performance by more than double to previous year while developing future leaders through on the job training.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Reduced safety incidents by 25% through training, risk management techniques and hazard identification.
District Manager
Dollar General Market
Greenville, SC
09.2018 - 12.2019
- Drove sales for 12 stores in district, generating $65 million in annual volume.
- Collaborated with internal teams and suppliers to evaluate operations against company expectations setting structures to achieve profit targets.
- Nominated to Company "Leadership Council” for "ready now" candidates based upon performance and potential evaluation.
- Produced Profit & Loss and KPI reports outlining financial data to assist management with making strategic plans and operational decisions.
District Loss Prevention Manager
TJ Maxx
Greenville, South Carolina
04.2012 - 09.2018
- Achieved an 11% comparable sales growth to previous year while reducing shrink to goal, the highest ranking improvement in the Chain.
- Developed internal processes for improving daily operational functions that became recognized and implemented at Regional level due to effectiveness in increasing productivity.
- Recognized with District of the Year Award for outstanding achievement in annual comparable sales improvement and shrink reduction benchmark.
- Nominated to role of Project Manager for multiple captainships: Community Business Team, Talent Development Program, Staffing Strategy Committee, Manager on Duty Initiative, Youth Business Institute.
Store Team Leader
Target Corporation
, SC
10.2009 - 04.2012
- Delivered increased sales to LY by focusing on improvement of the company's core 5 basics; customer service, instocks, credit goals, clean and safe stores and shrink reduction.
- Nominated to Regional Advanced Development Program for outstanding results and potential for future leadership growth.
- Achieved Top 5 Regional placement for performance in customer service and credit scores, recognized by Director for consistency in this benchmark.
- Championed District campus recruiting efforts leading to a 50% increase in recruiting goal.
Education
Bachelor of Arts - Criminal Justice
Marshall University
Huntington, WV 08.1997 - 12.2001
Skills
Budgeting and forecasting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Wicklander-Zulawski Interviewing and Interrogation Certified
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Wicklander-Zulawski Interviewing and Interrogation Certified
07-2020
District Manager Operations, Safety, AP
Lowe's Companies Inc.
01.2020 - Current
District Manager
Dollar General Market
09.2018 - 12.2019
Loss Prevention Certified
12-2016
District Loss Prevention Manager
TJ Maxx
04.2012 - 09.2018
Store Team Leader
Target Corporation
10.2009 - 04.2012
Bachelor of Arts - Criminal Justice
Marshall University
08.1997 - 12.2001
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