Overview
Work History
Education
Timeline
Generic

Ryan Kandel

Overview

18
18
years of professional experience

Work History

Head of People Operations, Systems, and Analytics

Peloton
10.2023 - Current
  • Established strategic plans and roadmaps for Global Operations, People Systems, Analytics, and Employee Listening teams
  • In process of building globalized tiered service delivery model enabled by case management technology to delivery end to end support for employees
  • Leveraged AI and RPA technology to completely automate transaction processing and increase capacity of people systems team
  • Executive sponsor and approver for Direct Access goto market strategy for manager self service model
  • Advising CEO and C-suite leadership team on organizational effectiveness strategies and design principles
  • Leading Peloton's employee listening strategy and action planning

Head of People Data Solutions

Meta
01.2019 - 10.2023
  • Responsible for leading Meta’s People data strategy, architecture, insights, reporting, and operational teams
  • Led the development of a frontline team of people insights analysts directly aligned to HRBPs and responsible for solving business questions with people data
  • Established Meta’s global organizational effectiveness approach to increasing agility, efficiency, and organizational health
  • Successfully led an HR initiative to redesign and centralize the global people data operating model which resulted in resource capacity gains and improved user experience
  • Partnered with employee listening and People Operations to lead Meta’s shift towards a distributed first organization and supported the build out of tools to support leaders & employees in work location decisions
  • Designed and launched Meta first ever people data governance program and developed of internal products to support data definitions, code library, design/UX standards, etc
  • The broad adoption of these products has resulted in a measurable reduction in data conflicts and user error
  • Led the team responsible for developing Meta’s proprietary product solution for workforce planning, data visualization, and analytics/reporting
  • Established communities of practice across people analytics and broader HR ecosystem to share successes, learnings, beta product testing opportunities, etc
  • Enterprise STO for people data architecture strategy for integrated talent management and workforce planning initiative.

Head of People Research & Analytics

Novo Nordisk
04.2016 - 11.2018
  • Responsible for driving Workforce Intelligence initiative to implement Workforce Analytics and Planning on integrated cloud based platform with HR and Finance
  • Led process to identify a new analytics platform to support global organization and led a team that implemented Visier People, which resulted in automation of over 50% of team’s manual people insights/reporting
  • Led strategic planning process to identify critical priorities, action plans, and KPIs/measurements for HR Strategic Plan
  • Led transformation of analytics team from reactionary and transactional to more strategically focused with embedded Business Unit support
  • Engaged with HR stakeholders to identify key analytics to measure performance and efficiency of each HR functional area
  • Initiated Organizational Network Analytics (ONA) project that leverages employee data to measure workforce connections and employee behavior
  • Eliminated approximately 50% of team’s transactional caseload through automation of tasks and self-service
  • Reduced time spent in producing annual organizational audit metrics by approximately 75% by leveraging Tableau data visualization tool
  • Manage team of data analysts and I/O Psychologists supporting survey design and testing assessments.

Global Head of People Analytics

ADP
02.2014 - 04.2016
  • Responsible for leading ADP’s Global Reporting, Analytics, and Data Governance function
  • Contributing member of ADP’s Global Senior HR Operational Team and HR Technology Council
  • Lead the evaluation and implementation of data visualization reporting application to more effectively provide insight into human capital trends
  • Provide leadership, oversight and performance management of HR Analytics Team
  • Led redevelopment of workforce reporting and redesign of operational metrics such as headcount, turnover, and demographic composition
  • Developed self-service strategy by leveraging new and existing tools to create a unique user experience resulting in reduced tactical volume on Analytics Team
  • Developed dashboard reporting to support Diversity and Inclusion, Compensation, Benefits, Staffing, and multiple other client groups.

Director, HRIS, Analytics, and HR Operations

IQVIA
07.2006 - 12.2013
  • Directed the development and strategy of HRIS Team and HR Shared Services Team
  • Led initiative to rollout employee and manager self-service to the global organization
  • Oversight of HR Shared Services supporting the North and Latin America Region for HR Operations Support
  • Provided strategic direction for delivery of HR Operations Support by incorporating key data metrics for SLAs and trend assessment
  • Decreased operating expenses and improved efficiencies by streamlining standard procedures on the HR Operations Support Team
  • Developed Robot Process Automation (RPA) to eliminate processing of manual HR data transactions which resulted in significant time savings and increased data quality
  • Staffed, managed, and led the performance and development for a team of 11 employees (5 directs and 6 indirects)
  • Responsible for leading the transformation of the HR Shared Services Team from low performance and engagement to high functioning team within 12 months
  • Collaborate with peer groups and COEs for opportunities to improve efficiencies and drive adoption of standard processes
  • Implemented routine data audit procedures which resulted in increased data integrity and compliance of regulatory requirements
  • Led development of Manager Dashboard for the purpose of providing People Managers with Workforce Planning capabilities and Workforce Analytics insight into their organizations
  • Led functional system evaluation for implementation and upgrade of PeopleSoft HR, OrgPlus Enterprise, Cognos Analytics, and Oracle Business Intelligence Enterprise Edition (OBIEE).

Education

Bachelor of Arts - Sociology/Psychology

SUNY At Albany
Albany, NY

Master of Arts - Industrial And Organizational Psychology

New York University
New York

Timeline

Head of People Operations, Systems, and Analytics

Peloton
10.2023 - Current

Head of People Data Solutions

Meta
01.2019 - 10.2023

Head of People Research & Analytics

Novo Nordisk
04.2016 - 11.2018

Global Head of People Analytics

ADP
02.2014 - 04.2016

Director, HRIS, Analytics, and HR Operations

IQVIA
07.2006 - 12.2013

Bachelor of Arts - Sociology/Psychology

SUNY At Albany

Master of Arts - Industrial And Organizational Psychology

New York University

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Ryan Kandel