Ryan Keeley
Livingston,MT
Summary
Expert, fast paced bartender with over 9 years of experience in the bar and restaurant industry. Excellent customer service skills and bar management experience, capable of handling high volume of customers with ease.
Overview
10
10
years of professional experience
Work History
Bartender and Waiter
The Office Bar & Lounge
12.2022 - Current
- Served food and beverages promptly with focused attention to customers
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
The Buckhorn
11.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager
Zebra Cocktail Lounge & Col. Blacks
10.2016 - 05.2019
- Oversaw all aspects of the bar including event and building security and management of both bars.
- Managed bar inventory, restocked supplies and placed orders.
- Handled money, balanced tills, and prepared bank deposits.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
- Recruited, interviewed, hired and trained staff on bar practices, customer service standards, safety and productivity strategies.
- Handled the processes of catering events including scheduling staff, ordering liquor, transporting bar materials to event, supervising, and clean up of event.
- Business and event promotion, price negotiation with vendors, incident resolution with customers and staff.
- Worked 2-7 Bartending shifts a week
Bartender
Zebra Cocktail Lounge and Colonel Blacks
01.2015 - 05.2019
- Prepared alcoholic beverages and interacted with costumers in a fast pace environment.
- Memorized drink prices and used POS system to quickly serve customers.
- Performed opening and closing duties including printing sales reports, setting up bar for next shift, counting cash drawer, and taking inventory.
- Set up glassware and liquor prior to events.
- Cleaned bar area, restocked supplies, and washed glassware periodically throughout shift.
- Checked IDs, served each guest courteously, quickly and efficiently, and prepared classic, modern and unique cocktails for each customer.
Bartender
Oxford Bar
06.2019 - 10.2019
- Poured and prepared mixed drinks for customers.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Head Bouncer
Zebra Cocktail Lounge And Col. Blacks
08.2014 - 09.2015
- Oversaw entire bouncing staff.
- Trained new bouncers how to properly check IDs, safely and efficiently remove overly intoxicated or dangerous patrons from bar, and how to bar-back and perform nightly janitorial duties.
- Handled the bouncer schedule and hiring new staff.
Bouncer
Zebra Cocktail Lounge And Col. Blacks
02.2014 - 08.2014
- Checked IDs, monitored bar to maintain a safe and clean environment for all guests, safely and efficiently removed all overly intoxicated or dangerous patrons, resolved conflicts, performed janitorial and bar-backing duties.
Skills
- Mixology Expertise
- Excellent customer service creating repeat and loyal customers
- Menu and drink memorization and experience with multiple POS and ordering systems
- Upselling techniques
- Excels in fast-paced environment
Additional Information
REFERENCES
Jay Pozar- Former Building manager of Bozeman Hotel/Zebra - (406) 539-0342
Jess Rapos - Coworker - (406) 548-2679
John Salazar- Personal Reference - (406) 220-2552
Timeline
Bartender and Waiter
The Office Bar & Lounge
12.2022 - Current
Bartender
The Buckhorn
11.2022 - 04.2023
Bartender
Oxford Bar
06.2019 - 10.2019
Bar Manager
Zebra Cocktail Lounge & Col. Blacks
10.2016 - 05.2019
Bartender
Zebra Cocktail Lounge and Colonel Blacks
01.2015 - 05.2019
Head Bouncer
Zebra Cocktail Lounge And Col. Blacks
08.2014 - 09.2015
Bouncer
Zebra Cocktail Lounge And Col. Blacks
02.2014 - 08.2014
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