Ryan Keton
Rockwall,TX
Summary
Versatile and dedicated professional with a robust background in security, bartending, and customer service. Certified EMT with hands-on experience in emergency medical response, demonstrating exceptional judgment under pressure. Currently pursuing a Bachelor’s degree in Finance, expected in 2027, equipped with foundational knowledge in financial principles. Known for strong interpersonal skills, ability to handle high-stress situations, and a proactive approach to solving complex problems. Eager to leverage a comprehensive skill set in a dynamic professional environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security, Bartender
Miguel's
05.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Monitored door access and security cameras to provide safety and security of facility.
- Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
Crew Member
Gatsplat Paintball
12.2020 - 08.2023
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Cross-trained and provided backup support for organizational leadership.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Emergency Medical Technician
ABC Resources
11.2022 - 05.2023
- Trained with other EMTs in basic life support skills, oxygen therapy, and wound care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Associate
In-N-Out Burger
10.2022 - 04.2023
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
Education
BBA - Finance
Texas Tech University
Lubbock, TX05.2027
NREMT-B - Emergency Medicine
ABC Resources
Greenville, TX03.2023
Skills
- Basic accounting
- Complex Problem-Solving
- Customer service expertise
- Emergency Management
- Accident response
- Emergency vehicle operation
- Vital signs monitoring
- Patient Transport
- Patient Triage
Accomplishments
- Won Aspasians Scholarship for $28,000.
- Won Texas Tech Tommy Hooper Memorial Scholarship for $6000
- Won Michael Blake Townsend Memorial Scholarship for $2000
- Won K&S Emerging Leaders Scholarship for $1000
Certification
- EMT - Emergency Medical Technician
Timeline
Security, Bartender
Miguel's
05.2024 - Current
Emergency Medical Technician
ABC Resources
11.2022 - 05.2023
Associate
In-N-Out Burger
10.2022 - 04.2023
Crew Member
Gatsplat Paintball
12.2020 - 08.2023
BBA - Finance
Texas Tech University
NREMT-B - Emergency Medicine
ABC Resources
- EMT - Emergency Medical Technician
Similar Profiles
Liliana OjedaLiliana Ojeda
Cashier and Food assisting at Miguel's CantinaCashier and Food assisting at Miguel's Cantina
SPENCER PATTERSONSPENCER PATTERSON
Manager at Miguel's Mexican Seafood & GrilleManager at Miguel's Mexican Seafood & Grille
Sarahi ValenciaSarahi Valencia
Director of Operations at Miguel's Crew LLC.Director of Operations at Miguel's Crew LLC.