Customer-focused professional with experience in sales, marketing, and customer service. Strengths include relationship-building, teamwork, and customer service.
Work History
Car Wash Attendant
2 Years 11 Months
Country Club Car Wash | 10.2023 - Current
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Implemented process improvements that enhanced service speed and customer satisfaction.
Collaborated with team members to streamline workflows and reduce service wait times.
Greeted customers and assessed needs to recommend suitable car wash services.
Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
Trained new staff on equipment operation and safety protocols.
Conducted thorough inspections of vehicles to identify areas needing special attention.
Assisted customers with inquiries and provided information about services offered.
Maintained cleanliness and organization of the work area for optimal efficiency.
Lifeguard
10 Months
City of OFallon | 08.2024 - 06.2025
Monitored pool conditions and ensured adherence to safety protocols.
Evaluated rescue techniques, contributing to improved response times and safety measures.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Arcade Attendant
11 Months
Kokomo Joe's Family Fun Center-st. Peters | 08.2022 - 07.2023
Maintained cleanliness and organization of gaming areas, promoting a welcoming environment.
Monitored gaming equipment for performance issues, reporting malfunctions promptly for repairs.
Provided training to new staff on operational procedures and customer service standards.
Implemented efficient inventory management practices for gaming supplies and prizes.
Developed strategies to enhance customer engagement during peak hours of operation.
Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.