Ryan Kidder
Wayland,MI
Summary
Safety-focused Assembler experienced in large manufacturing plants. Detail-oriented and adept at interpreting blueprints, working with others and meeting production deadlines. Skilled at managing materials and conducting final inspections.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Assembly Worker
Royal Technologies Corporation (workbox staffing)
Hudsonville, MI
12.2023 - 02.2024
- Assembled components using hand tools and power tools.
- Performed quality checks on finished products to ensure accuracy.
- Followed blueprints, diagrams, skhes and verbal instructions for assembly procedures.
Dispatcher
Xpress Global Systems
Grand Rapids, MI
11.2020 - 09.2023
- Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Verified driver credentials prior to assigning them a route or task.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Ensured compliance with safety regulations and company policies.
- Prepared weekly performance reviews for drivers based on their adherence to company standards.
- Participated in team meetings discussing changes in procedures or processes.
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Monitored changes in delivery schedule and communicated changes to customers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Answered customer requests with information about product availability, shipping information and status updates.
- Managed daily delivery and work schedules to maximize coverage.
- Reported delays, accidents or other traffic and transportation situations.
- Tracked changes in computer system to keep records current and accurate.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Investigated and resolved customer and vendor issues to retain business.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
- Coordinated with other departments to ensure timely delivery of goods and services.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Received or prepared work orders.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Worked with routing specialists, route managers and service department to optimize routes.
- Oversaw communications within assigned territories.
General Laborer
Alliance Beverage Distributing Co
Grand Rapids, MI
11.2018 - 11.2020
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Education
High School Diploma -
Grand Rapids Public Schools
Grand Rapids06-1999
Skills
- Workplace Safety
- Product Testing
- Product loading and unloading
- Quality Control
- Component checking
- Product trimming
- Good math and reading skills
- Able to lift 50 pounds
- Following Directions
- Component Assembly
- Machine Operation
- Small Parts Assembly
- Manufacturing
- Repetitive Work
- Assembly and production
- Production Line Collaboration
- Team Communication
- Product Assembly
- Warehouse picking
- Forklift Operation
- OSHA Compliance
- Palletizing
- RFID systems
- Communication and presentation
- Warehouse support
- Certified forklift operator
- Loading and unloading
- Barcode scanning
- Certified Pallet Jack Operator
- Order Picking
- Basic math aptitude
- Inventory reporting
- RF scanner
- Manufacturing and warehouse procedures
- Punctual and Reliable
- General laborer
Timeline
Assembly Worker
Royal Technologies Corporation (workbox staffing)
12.2023 - 02.2024
Dispatcher
Xpress Global Systems
11.2020 - 09.2023
General Laborer
Alliance Beverage Distributing Co
11.2018 - 11.2020
High School Diploma -
Grand Rapids Public Schools