Ryan King
Albuquerque,NM
Summary
With six years in fintech and a passion for digital finance, I bring hands-on experience in managing digital banking platforms, enhancing user experiences, and refining processes. Adept at leveraging digital banking expertise and team collaboration, I have helped optimized digital services through innovative problem-solving and strategic vendor management. My background across diverse roles has honed my skills in data analytics, business case development, and stakeholder engagement, enabling me to align digital services with industry best practices and deliver member-focused solutions that drive satisfaction and success.
Overview
10
10
years of professional experience
6
6
Certification
Work History
Executive Consultant (Project Analyst)
Perikin Enterprises
05.2024 - Current
- Implemented innovative problem-solving techniques that led to the successful resolution of critical business issues
- Conducted comprehensive industry research to identify opportunities for business growth and expansion
- Create effective project management processes for timely delivery of high-quality solutions, ensuring client success
- Develop, publish, and maintain internal documentation of processes and procedures
- Facilitate securing bonds to fund and support government projects
- Report KPI analytics and report on customer feedback
Digital Project Manager
Unity Plus
05.2023 - 05.2024
- Conduct research and develop business cases for digital service enhancements, ensuring alignment with industry standards, and contribute to the planning and implementation of the digital strategy and future roadmap
- Managed vendor relations for digital services
- Managed cross-functional teams to ensure timely delivery of high-quality digital projects
- Regularly evaluate the user experience and journey across Digital Services to enable continuous iterations and improvements
Digital Banking Specialist
Talenthouse
03.2022 - 05.2023
- Serve as the coordinator and subject matter expert for Digital Banking Services— Digital Banking, Bill Pay, and our Mobile App
- Act as the technical liaison across departments to ensure Digital Services align with project owners' requirements and chosen solutions
- Conduct research and develop business cases for our banking as a service (BAAS) products, tech enhancements, aligning with industry best practices
- Assist in shaping and executing the digital banking strategy and future roadmap
- Oversee vendor relationships for Digital Services, managing upgrades, assisting with API implementations, and system integrations
Technical Consultant
Various Startups
01.2018 - 03.2022
- Advise on digital strategy development
- Assist in identifying, evaluating, and managing relationships with technology vendors to ensure seamless integration of new digital services and APIs
- Assess and improve the user journey across digital platforms, implementing iterative changes based on feedback to enhance customer satisfaction
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations
- Provide guidance on regulatory compliance and data security standards to ensure fintech products meet industry and legal requirements
Technical Sales Representative
Wellbridge, Sports and Wellness
08.2014 - 01.2022
- Collaborated with customers and asked questions to assess needs and budgets
- Streamlined sales process by implementing CRM software, improving efficiency and lead management
- Leveraged excellent communication skills when presenting complex information to customers
- Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly
- Assisted marketing team in developing collateral materials that highlighted key product features and benefits to attract potential buyers
Education
No Degree - Physical Therapy
University of New Mexico
Albuquerque, NMBachelor of Science - General Studies
University of New Mexico
Albuquerque, NMAssociate of Science - General Business
Yakima Valley Community College
Yakima, WA06-2013
Skills
- Digital Banking
- Intrinsically Motivated
- Microsoft and Google suites
- Team collaboration and coordination
- Communication
- Processes and procedures
- Data analytics
- Vendor/Stakeholder management
- Research
Certification
- Google Data Analytics Certification
- Google Project Management Certification
- QMS Corrective Action/Root Cause Analysis Certification
- DOD (Department of Defense) Initial Orientation and Security Training Certificate
- DOD (Department of Defense) Controlled Unclassified Information Training Certificate
- DCSA Level 1 Antiterrorism Awareness Training Certificate
- DCSA Insider Threat Training Certificate
Timeline
Executive Consultant (Project Analyst)
Perikin Enterprises
05.2024 - Current
Digital Project Manager
Unity Plus
05.2023 - 05.2024
Digital Banking Specialist
Talenthouse
03.2022 - 05.2023
Technical Consultant
Various Startups
01.2018 - 03.2022
Technical Sales Representative
Wellbridge, Sports and Wellness
08.2014 - 01.2022
No Degree - Physical Therapy
University of New Mexico
Bachelor of Science - General Studies
University of New Mexico
Associate of Science - General Business
Yakima Valley Community College
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