Ryan King
Weatherford,TX
Summary
Dealership sales professional with 12+ years in customer-facing roles, skilled in CRM management, relationship building, and contract negotiation. Known for turning leads into revenue through follow-up, cross-selling, and trusted client support.
Overview
15
15
years of professional experience
Work History
Sales Executive
Jerry's Gmc Cadillac
Hudson oaks, TX
06.2024 - Current
- Executed cold calling and networking to effectively promote products and services, expanding the lead base.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Negotiated contracts and closed agreements to maximize profit.
- Established strong professional relationships by identifying client needs, driving increased sales and new opportunities.
- Cultivated customer relationships through calls, emails, and dealership follow-up to enhance client satisfaction.
- Guided buyers through vehicle features, trims, and package options.
- Reviewed dealership CRM records and follow-up notes to identify qualified leads.
Sales Associate
Freedom Powersports
Weatherford, Texas
03.2016 - 04.2024
- Built and kept strong working relationships with peers and upper management to support team goals.
- Built strong rapport with customers daily.
- Clarified financing options and processed customer paperwork to facilitate smooth transactions.
- Presented financing options and completed customer paperwork accurately.
- Managed floor moves, merchandising updates, display maintenance, and housekeeping to keep sales areas well presented and current.
- Trained new team members on sales strategy's, stock procedures, and customer service tasks.
- Worked with finance and service teams during vehicle delivery to support smooth handoff.
- Coordinated with finance and service teams during vehicle delivery to support a smooth customer handoff.
- Reviewed sales performance metrics to identify market trends and support decision-making.
- Built and maintained cross-level relationships with peers and upper management to support team performance.
- Built rapport with riders to enhance customer experience during vehicle shopping. shopping for motorcycles, ATVs, and UTVs supported customer engagement.
- Presented financing options to assist customers in making informed purchasing decisions. and customer paperwork were completed to move sales forward.
Service Advisor
Southwest Ford Inc
hudson oaks, TX
01.2012 - 04.2015
- Explained estimates, timelines, and recommended services clearly to customers.
- Provided customers with precise repair estimates for labor, parts, and pricing to enhance transparency.
- Resolved customer complaints efficiently to maintain satisfaction and loyalty. in efficient, courteous manner.
- Ensured high customer satisfaction by delivering knowledgeable and friendly service during interactions.
- Reviewed vehicle concerns and recorded findings for accurate repair work.
- Assigned technicians to warranty and retail repair jobs to optimize service delivery.
- Prepared repair orders using dealership service software and customer notes.
- Documented customer requests in designated systems to ensure accurate follow-up, comments, issues, and resolutions in designated systems.
Education
Some College - Business Communication
Weatherford College
Weatherford, TXSkills
- Excellent networking skills
- Problem Solving
- Sales strategy development
- Sales process optimization
- Sales pipeline management
- Sales forecasting
- Dealership CRM management
- Contract negotiation
- Sales presentations
- Cross-selling techniques
- Customer service
- Goal setting
Accomplishments
- Mark of excellence Top GMC seller
- Top 100 in the nation of GMC Sales
- Top Sales Associate out of every location in Texas and georgia "2016,2017,2018"
Timeline
Sales Executive
Jerry's Gmc Cadillac
06.2024 - Current
Sales Associate
Freedom Powersports
03.2016 - 04.2024
Service Advisor
Southwest Ford Inc
01.2012 - 04.2015
Some College - Business Communication
Weatherford College