Server
- Arranged and prepared tables for Residents to offer memorable experiences to guests and foster repeat business
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Used slow periods to restock supplies, ice, trays and delivery bags
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Bussed and reset tables to keep dining room and work areas clean
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness