Accomplished Human Resources Executive Adept at driving company growth and productivity. Proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Committed to maintaining a reputation built on quality, service, and uncompromising ethics.
Overview
29
29
years of professional experience
2
2
Certificate
Work History
HUMAN RESOURCE DIRECTOR
Kilcoy Global Foods North America
01.2019 - Current
Strategic and collaborative leader who has experience in establishment of Human Resource policies and procedures for achieving effective recruitment, management, and engagement goals in line with vision of organization, reporting directly to President/CEO
Successfully negotiated two union contracts to cement largest area labor expenses for upcoming years as well as mitigated risk reduction of over $3 million in benefit spend annually
Developed and executed proactive employee safety programs to reduce workers compensation claims and reduce OSHA reportable frequency year over year by more than 25%
Create, develop and execute recruiting strategies for entry/mid-level positions that delivers full compliance, strong diversity and effective selection
Accountable to develop and manage and metrics used to determine operational excellence
Implemented first quarterly supervisor training to improve leadership capability to drive business growth
Accountable for HR process and policy inquiries requiring higher level knowledge and authority
Responsibilities include exempt and non-exempt employees as well partnership with two unions
Successfully implemented new HRIS/ATS/Time keeping system
Led and strategically directed team of human resources professionals.
Devised hiring and recruitment policies for 500+ employee company.
Developed incentive program for hiring of and retaining of employees.
Conducted company-wide town hall meetings to convey updates.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Oversaw workers' compensation program for employees injured on job.
Structured compensation and benefits according to market conditions and budget demands.
AREA HUMAN RESOURCE MANAGER
NESTLE WATERS NORTH AMERICA, MIDWEST
01.2018 - 01.2019
Develop and execute proactive employee engagement programs to ensure high levels of management credibility and business performance
Examples include: Operations change management, roundtable programs and leadership assessments
Provide leadership to bench development process for all team members including performance management, career development and workforce planning
Develop and execute regional recruiting strategies for front-line positions that delivers full compliance, strong diversity and effective selection
Leverage Leadership Development and other training options to improve leadership capability to drive business growth
Drives successful execution of HR Programs and processes, managing multiple priorities through strong partnerships, systems knowledge and effective communications
Promote and foster Nestle Continuous Excellence culture through empowering, open minded and proactive approach and by acting as catalyst for change management
Responsibilities include exempt and non-exempt employees in five states to include route, warehouse and production
Position supports all leadership in Midwest
Interacts with other Area HR leaders to maintain consistency with global standards
Partner with HR Admin Assistants on execution of HR operations in each plant and office within region
Lead Human Resource Management support for 4 branch divestitures and 5 branch acquisitions.
Assisted leadership in development and reinforcement of organizational strategies, structure and processes.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Motivated employees through special events, incentive programs and constructive feedback.
Organized and led staff orientation programs and training to promote collaboration.
Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
HUMAN RESOURCE MANAGER
ARAMARK
01.2015 - 01.2018
Responsible to field leadership to provide complete support to achievement of financial, compliance, and strategic goals of organization
Serves as main point of contact with client for all employee and business performance issues
Responsible for providing tactical direction and professional consultation to operational leadership on all matters involving ARAMARK employees, including compensation, benefits, employee relations and labor relations, talent acquisition, training and development, engagement , and compliance.
Manage worker’s compensation clams, unemployment claims, and leaves of absence/FMLA, benefits, safety/OSHA compliance, and ERISA, COBRA, HIPPA and other pertinent federal and state regulations, filing and compliance requirements
Successfully transitioned all temporary help to either part time or full time employees
This was approximately 60% of unit’s workforce
This resulted in cost saving in labor of over two hundred thousand dollars ear over year
Created Standards of Conduct and educated leadership on accountability and how to move forward with elevating business standards
Instituted monthly educational/informative meeting for communication with our employees
Created business partnerships with local community outreach programs that have allowed to fill key positions that had previously gone unfilled
This also has created pipeline for future needs
Assisted with onboarding and mentoring of other future HR leaders of ARAMARK
Responsible for multi-unit support.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs and constructive feedback.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
Monitored and handled employee claims involving performance-based and harassment incidents.
Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Directed job fairs to bring in local talent for long term and seasonal positions.
Evaluated training program success and presented strategic improvement recommendations to upper management.
HUMAN RESOURCE MANAGER
LOWE’S HOME IMPROVEMENT
01.2007 - 01.2015
Responsible to develop human capital necessary to support achievement of financial, compliance, and strategic goals of organization
Responsible for recruiting, interviewing, hiring, new employee orientation, training & development, performance management, payroll management, scheduling, employee relations, employee engagement, and policy management
Manage worker’s compensation clams, unemployment claims, and leaves of absence/FMLA, benefits, safety/OSHA compliance, DOT compliance, and ERISA, COBRA, HIPPA and other pertinent federal and state regulations, filing and compliance requirements Administer annual Employee Engagement Survey and create action plans to address identified opportunities with Management Team and Voice Team
Responsible for identifying training opportunities, developing and delivering instructor led training, and providing leadership training and guidance to Senior Management
Successfully increased engagement scores by 40% at midyear
This was achieved by instituting procedures to ensure accountability and consistently
Follow up with monthly meeting with focus groups and being ambassador of change
Created new training program for mid-level managers market wide. This created support structure and helped them connect with their peers
It also helped with my desire to mentor and develop as many future leaders as possible
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
ASSISTANT MANAGER (AREA MANAGER)
THE HOME DEPOT U.S.A. INC
01.1996 - 01.2006
Developed strategies and objectives to drive sales and profitability
Instrumental in opening of three new locations which required recruiting, interviewing and recommending qualified candidates to Store Manager
Responsible for approximately 140 associates per location which would increase by 30% in season
Responsibilities included motivate, coach, train, and develop Department Supervisor and Associates
Analyzed trends, solved problems and developed others to maximize contributions to stores success and maintain confidentiality
Responsible for daily business of multiple locations that had over 20 million in annual sales
Performed yearly employee reviews and performance management
Mentored direct associates to achieve their goals to become department supervisors
Responsible for seasonal area of business; required ability to adapt to change
Served on safety committee and helped lead storewide safety initiatives
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
EDUCATION AND TRAINING MANAGER
THE U. S. AIR FORCE
01.1992 - 01.1995
Helped develop, deliver, and evaluate Education and Training programs for over 300 flight line personnel
Developed training that ranged from safety to weapons systems.
Trained new hires to perform cross-training exercises with experienced workers.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Analyzed effectiveness of training programs at all levels and recommended updates.
Education
A MASTERS OF BUSINESS - Business Administration And Management
Columbia College
09.2022 - Current
BACHELOR OF BUSINESS ADMINISTRATION - HUMAN RESOURCE MANAGEMENT/FINANCIAL SERVICES
Columbia College
Skills
Improving Organizational Standards
Recruitment Strategies
Health and Safety Programs
Management Consulting
Policy Improvement
Human Resources Management Systems
Hiring Trends and Analysis
Human Capital Management (HCM)
Certification
SHRM-CP - SHRM Certified Professional
PHR Certified - HRCI
Timeline
A MASTERS OF BUSINESS - Business Administration And Management
Columbia College
09.2022 - Current
HUMAN RESOURCE DIRECTOR
Kilcoy Global Foods North America
01.2019 - Current
AREA HUMAN RESOURCE MANAGER
NESTLE WATERS NORTH AMERICA, MIDWEST
01.2018 - 01.2019
HUMAN RESOURCE MANAGER
ARAMARK
01.2015 - 01.2018
HUMAN RESOURCE MANAGER
LOWE’S HOME IMPROVEMENT
01.2007 - 01.2015
ASSISTANT MANAGER (AREA MANAGER)
THE HOME DEPOT U.S.A. INC
01.1996 - 01.2006
EDUCATION AND TRAINING MANAGER
THE U. S. AIR FORCE
01.1992 - 01.1995
BACHELOR OF BUSINESS ADMINISTRATION - HUMAN RESOURCE MANAGEMENT/FINANCIAL SERVICES