Ryan Knepler
Bluford
Summary
Accomplished
Overview
3
3
years of professional experience
Work History
Service and Food Champion
Denali Food, Inc
08.2024 - 06.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in food preparation and presentation, adhering to quality standards and safety protocols.
- Maintained cleanliness and organization of work areas, fostering a safe environment for staff and customers.
- Collaborated with team members to efficiently manage high-volume service periods during peak hours.
- Supported training of new staff on service procedures and food handling techniques.
- Learned menu items thoroughly, enabling effective recommendations to enhance guest satisfaction.
- Responded promptly to customer inquiries and concerns, ensuring timely resolutions and enhancing loyalty.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
Sandwich Artist
Subway Of Alaska, Inc
02.2023 - 05.2023
- Prepared sandwiches with precision and attention to customer preferences.
- Ensured cleanliness and organization of food preparation areas.
- Assisted in inventory management by restocking supplies as needed.
- Maintained compliance with food safety regulations during food handling.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
- Streamlined sandwich-making process to reduce wait times for customers.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
Houseperson
IHG Army Hotels
06.2022 - 09.2022
- Maintained cleanliness and organization in guest areas, ensuring a welcoming environment.
- Assisted with inventory management and restocking supplies efficiently.
- Operated cleaning equipment, adhering to safety protocols and procedures.
- Collaborated with housekeeping team to facilitate timely room turnovers.
- Responded promptly to guest requests, enhancing overall satisfaction levels.
- Monitored and reported maintenance issues to ensure facility upkeep.
- Supported laundry operations by sorting, washing, and folding linens accurately.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
- Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
- Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
- Promoted positive workplace culture through effective communication and teamwork.
Maintenance Assistant
IHG Army Hotels
06.2022 - 09.2022
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Replaced worn or damaged parts to restore equipment functionality.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
Breakfast Attendant
IHG Army Hotels
06.2022 - 09.2022
- Prepared and set up breakfast stations to ensure efficient service for guests.
- Maintained cleanliness and organization of dining areas, adhering to food safety standards.
- Assisted in inventory management, restocking supplies to meet daily demands.
- Provided exceptional customer service by addressing guest inquiries and feedback promptly.
- Prepared and served breakfast items, ensuring high-quality standards and presentation.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for guests.
- Responded to guest inquiries and requests promptly, enhancing overall customer satisfaction.
- Collaborated with kitchen staff to coordinate breakfast service flow and timing effectively.
- Implemented safety protocols in food handling and preparation, ensuring compliance with health regulations.
- Monitored guest feedback to identify areas for improvement in menu offerings and service quality.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
Laundry Attendant
IHG Army Hotels
06.2022 - 09.2022
- Operated commercial laundry equipment to ensure efficient processing of linens and uniforms.
- Sorted, washed, dried, and folded various types of fabrics according to established standards.
- Operated industrial laundry equipment to ensure efficient processing of linens and garments.
- Sorted, washed, dried, and folded various types of laundry according to established protocols.
- Maintained cleanliness and organization of laundry area to promote safety and efficiency.
- Inspected finished products for quality assurance, addressing any issues promptly.
- Assisted in inventory management by tracking linen supplies and reporting shortages.
- Collaborated with team members to streamline workflows and improve service delivery.
- Adhered to safety guidelines while handling chemicals and operating machinery effectively.
- Provided training support to new staff on equipment usage and laundry procedures.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
Housekeeper
IHG Army Hotels
06.2022 - 09.2022
- Ensured cleanliness and sanitation of guest rooms and common areas following established protocols.
- Managed inventory of cleaning supplies, ensuring availability and proper storage.
- Performed routine inspections to maintain high cleanliness standards and address potential issues promptly.
- Assisted in training new staff on cleaning procedures and hotel standards for efficiency.
- Conducted routine inspections to ensure high standards of cleanliness.
- Collaborated with team members to enhance overall guest satisfaction.
- Implemented efficient cleaning methods to optimize time management.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Utilized cleaning equipment and chemicals following safety protocols.
- Maintained cleanliness and organization in guest rooms and public areas.
Education
Time4learning
6300 NE 1st Ave, Suite 203, Fort Lauderdale, FL 33Skills
- Strong teamwork
- Customer service focus
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety
- Cash handling proficiency
- Sanitation standards
- Health and safety regulations
- Food presentation
- Conflict resolution
- Food waste reduction
- Complaint handling
- Order accuracy
- Allergen awareness
- Sales and upselling
- Menu expertise
- Food storage practices
- Portion control
- Ingredient substitution
- Food preparation techniques
- Food service equipment
- Food temperature monitoring
- Recipe execution
- Customer service
- Fast and efficient service worker
- Cleaning and sanitation
- Organized multi-tasker
- Money handling
- Organization and planning
- Safe food handling
- Meal preparation
- Customer response
- Point of sale (POS) system operation
- Food safety compliance
- Personal hygiene maintenance
- Inventory management
- Late-night shift availability
- Conflict resolution techniques
- Accustomed to shift work
- Restaurant operations
- Order management
- Good Work Ethic
Timeline
Service and Food Champion
Denali Food, Inc
08.2024 - 06.2025
Sandwich Artist
Subway Of Alaska, Inc
02.2023 - 05.2023
Houseperson
IHG Army Hotels
06.2022 - 09.2022
Maintenance Assistant
IHG Army Hotels
06.2022 - 09.2022
Breakfast Attendant
IHG Army Hotels
06.2022 - 09.2022
Laundry Attendant
IHG Army Hotels
06.2022 - 09.2022
Housekeeper
IHG Army Hotels
06.2022 - 09.2022
Time4learning
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