Dynamic and dependable professional with a strong background in food service and delivery, exemplified during my tenure at Amazing Grains Bread Company. Skilled in inventory control and conflict resolution, I consistently ensured customer satisfaction while fostering teamwork and maintaining high performance standards. Passionate about enhancing operational efficiency and team collaboration.
Overview
19
19
years of professional experience
Work History
Delivery Associate
Amazing Grains Bread Company
03.2021 - 06.2025
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
Loaded truck and properly secured items to prevent damage for deliveries.
Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
Completed on-time deliveries by choosing best and most efficient routes.
FOH and BOH Professional
Longhorn Steakhouse
11.2010 - 05.2020
Did inventory and biweekly ordering for food delivery and supplies.
Traveled as a new restaurant opener for 3 years setting up and training new staff.
Could efficiently create and run a restaurant floor plan making cuts and cashout when necessary.
Excelled at communication and resolution with patrons.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Line Cook
Bonefish Grill
08.2006 - 08.2009
Started as a Dishwasher and Busser work though every station in AM and PM shifts over the years
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Pittsford Sutherland
Pittsford, NY
Associate of Applied Business -
Monroe Community College
Rochester, NY
Skills
Teamwork and collaboration
Time management skills
Dependable and reliable
Positive attitude
Team management
Inventory control and record keeping
Customer engagement
Passion for customer satisfaction
Staff scheduling
Food service background
Business operations expertise
Conflict resolution techniques
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Exploring famous landmarks, historical sites, and cultural attractions in a new destination