Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Ryan Koeper

Katy

Summary

I am proactive and goal-oriented with excellent problem-solving and time management skills. I possess a solid background in customer service with a proven ability to enhance customer satisfaction and provide memorable experiences, leveraging my strong communication skills. I have been recognized for my reliability, adaptability, and swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive individual and team success while contributing to the overall organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Handyman Assistant

Farelli Blah Blah
01.2023 - 09.2024
  • Used power tools safely to enable efficient completion of various home maintenance/construction-related tasks.
  • Demonstrated strong problem-solving skills when faced with repair challenges.
  • Completed basic carpentry work related to fence and home maintenance/repairs.
  • Completed minor electrical tasks and lighting fixture installations.
  • Collaborated with owner on various assigned projects.
  • Assisted with deck and fence builds and repairs, and home power-washing projects.

Delivery Driver

Papa John's Pizza
09.2023 - 07.2024
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash and credit/debit card payments.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Trained new team members.

Attraction Host

Dig World
03.2022 - 07.2022
  • Enhanced guest experience and participation in interactive experiences by fostering a fun, friendly and engaging atmosphere for visitors when using the various machines.
  • Increased repeat visitation rates by consistently delivering memorable experiences that exceeded guest expectations.
  • Provided exceptional customer service, handling guest inquiries and resolving issues in a timely manner.
  • Demonstrated excellent communication skills while interacting with diverse groups of guests from various backgrounds.
  • Utilized problem-solving abilities to address guest concerns or operational challenges quickly and efficiently.
  • Contributed to a safe environment for guests by enforcing safety protocols and addressing potential hazards.
  • Implemented emergency procedures when necessary, ensuring the safety of both guests and staff members during critical incidents.
  • Conducted pre-opening inspections to ensure all attractions were ready for daily operation, guaranteeing seamless guest experiences.
  • Supported team members by collaboratively working together to achieve operational goals and create memorable experiences for guests.
  • Maintained thorough knowledge of each attraction''s features, allowing for accurate information sharing with curious guests.
  • Trained new team members.

Education

Bachelor of Science - Electrical And Electronics Engineering

University of Houston
Houston, TX
06-2027

High School Diploma -

Cinco Ranch High School
Katy
05-2023

Skills

  • Autodesk Inventor
  • Critical Thinking and Problem Solving
  • Computer Experience: Programs, Coding, Writing and Building
  • Customer Service / Construction Safety

Affiliations

  • Electrical Group?

Certification

  • OSHA 10
  • Autodesk Inventor

Interests

  • Electronics and Circuit Building
  • Rock Climbing
  • Music: Piano; Drums

Timeline

Delivery Driver

Papa John's Pizza
09.2023 - 07.2024

Handyman Assistant

Farelli Blah Blah
01.2023 - 09.2024

Attraction Host

Dig World
03.2022 - 07.2022

Bachelor of Science - Electrical And Electronics Engineering

University of Houston

High School Diploma -

Cinco Ranch High School

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Ryan Koeper