Ryan Kuchenbrod
Champaign,IL
Summary
Dynamic food service professional with a strong work ethic and proven teamwork skills, honed at Chili's. Recognized for enhancing guest satisfaction through prompt service and effective communication. Quick learner adept at managing high-pressure situations while maintaining quality standards and fostering a collaborative environment. Committed to delivering exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Food Runner / Server
Chilis
Champaign, IL
03.2024 - Current
- Delivered food orders promptly to tables, enhancing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of service areas, promoting a welcoming environment.
- Assisted servers in delivering beverages and appetizers efficiently during peak hours.
- Communicated effectively with guests to address needs and special requests.
- Monitored dining area for guest needs, ensuring seamless service flow throughout shifts.
- Trained new staff on food running procedures, fostering team collaboration and efficiency.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Crew Member
Dairy Queen
Saint Joseph, IL
11.2021 - 03.2024
- Prepared and served food items according to established quality standards.
- Maintained cleanliness and organization in work areas and customer spaces.
- Assisted customers with menu selections, enhancing overall dining experience.
- Operated kitchen equipment safely and efficiently during high-volume periods.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash transactions accurately, ensuring proper change and receipt issuance.
- Resolved customer inquiries and concerns promptly to foster positive relationships.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Saint Joseph Ogden High School
Saint Joseph, IL05.2023
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
Timeline
Food Runner / Server
Chilis
03.2024 - Current
Crew Member
Dairy Queen
11.2021 - 03.2024
High School Diploma -
Saint Joseph Ogden High School